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Grote Mitsubishi

Fort Wayne, IN

4.6
685 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People. Dedicated to serving Fort Wayne and the surrounding areas of Columbia City, Auburn, Warsaw, Wabash and more!
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 685 reviews

August 03, 2026

Grote has been amazing to work with from the buying process to the repair process when my truck unexpectedly went down the day I got it. They are kind and are willing to work with me and we’re great ab More

by Kallie1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words! We're glad to hear you had a positive experience with both our sales and service teams. While we're sorry your truck had an unexpected issue so soon after your purchase, we're happy we could get you in quickly and help get things taken care of. We truly appreciate your patience and your trust in Grote, and we look forward to being here for you whenever you need us. Safe travels!

August 02, 2026

I pitched a used 2019 Ford F150 truck and Malik was my salesman and he was very thorough,patient and made the whole process as easy as possible and there was an issue with my passenger side mirror and The More

by tudor147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Grote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Aldoais
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2026

They sold me a car with the headlamp not working i got pulled over and the police told me that it's against the law to sell a vehicle in this condition now the part is on back order. Not real happy. More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2026

Zach and Grote have always been very straightforward with their service center. I believe they operate with honesty and very little fluff. Never pushy and always accommodating. More

by justin.busch
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Jul 29, 2026 -

Grote Mitsubishi responded

Thank you for your kind words! We're so glad to hear that Zach and our service team have earned your trust. Providing honest recommendations, transparent communication, and a no-pressure experience is exactly what we strive for. We truly appreciate your support and look forward to taking care of you again on your next visit!

July 28, 2026

They were really responsive to emergent drop off Car was drop off emergently day before and reached out first thing in the morning to help address client complaints More

by kum
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Jul 29, 2026 -

Grote Mitsubishi responded

Thank you for taking the time to share your experience! We're glad our team was able to respond quickly to your emergency drop-off and reach out first thing in the morning to address your concerns. Providing prompt, attentive service is important to us, and we appreciate your trust. We look forward to being here for you whenever you need us!

July 27, 2026

The dealership has provided good customer service The dealership has provided good customer service and to see to customer needs. More

by laticiajones473
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Jul 30, 2026 -

Grote Mitsubishi responded

I'm so glad to hear that you had a positive experience with our dealership! Providing exceptional customer service is our top priority, and we're always happy to go above and beyond to meet your needs. Thank you for choosing us! 😊

July 22, 2026

The sale staff seems to be nice because he wants to sale the car. After I picked up the car, I never heard a wkrd from them. I sent email, left phone message. However, I have not heard back from anyone fr More

by chanchai hocharoen
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnathan Driscoll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Reuille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Grote Mitsubishi responded

Thank you for bringing this to our attention. We apologize for any lack of communication and pushy behavior you experienced. Please give us a call so we can make things right and address any issues with the car. We value your feedback and want to ensure your satisfaction. Thank you for choosing us.

July 18, 2026

I love bringing my car they are very knowledgeable and honest I will be back More

by Olivia3489600
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Barnes
Jul 30, 2026 -

Grote Mitsubishi responded

Thank you so much for your kind words! We are dedicated to providing honest and knowledgeable service to our customers, and we look forward to seeing you again in the future.

July 16, 2026

Reasonable , respectful and very helpful Yes In what in what I want I got More

by Blackbuda35
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 19, 2026 -

Grote Mitsubishi responded

Thank you for your kind words! We strive to provide top-notch customer service and are thrilled to hear that you had a positive experience with us. Your feedback means a lot to us and helps us continue improving. We hope to assist you with your future needs. Have a great day! 😊

July 16, 2026

Oil change and tire rotation were completed on time. The Service Advisor, Zach, was knowledgeable and helpful. More

by pennylousaunders
Recommend Dealer
Yes
Employees Worked With
Zach Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Burdette
Jul 19, 2026 -

Grote Mitsubishi responded

Thank you for taking the time to leave a positive review! We're glad your oil change and tire rotation were completed on time and that Zach provided knowledgeable and helpful service. We hope to see you again in the future!#CustomerSatisfaction #EfficientService

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