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Grote Mitsubishi

Fort Wayne, IN

4.5
494 Reviews
I’m on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I’m fighting for you. At Grote Automotive we believe everybody deserves to drive a nicer, newer car. And we’re dedicated to solving problems first and making money second. I’m a firm believer that if you treat people with courtesy and educate them with the most complete information available, they’ll be empowered, they’ll be more informed and they’ll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you… a relationship that adds value to your life… one built on trust and mutual respect… a relationship that will end your search for an honest car dealer and finally give you a dealership you feel comfortable doing business with for life. My name is Fred Grote… and I’m A Dealer FOR The People.
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1630 N Coliseum Blvd

Fort Wayne, IN

46805

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Showing 494 reviews

August 02, 2016

Made it Happen!! I owed more then my car was worth, needed seating for 6, on a tight budget, and was leaving for vacation in less then a week. These things make findi More

by Peter Junk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Josh Allgeier
June 05, 2016

NEVER AGAIN, Paid over 20000 for a SUV IT HAS BEEN IN THE SHOP ABOUT 7 TIMES 5 OF THE SEVEN TIMES I HAD TO PAY FOR IT BECAUSE THE 2300 I PAID FOR IN A MAINTENANCE More

by edward,riddick
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
scott
May 25, 2016

From Happy to Unhappy Customer When we bought the car it was great. Service was wonderful and the sales rep helped as much as possible to get us in a nice suv as requested. Well day More

by MrsPowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure names but service department , Adrian Guitierrez
May 22, 2016

Awesome experience We had bad credit and were afraid we wouldn't get another car but the staff at Grote were very helpful and friendly. We had our new car in no time! More

by Jen Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lytle, Christine Watson
May 20, 2016

VERY Helpful Employees I was in the other day and John Kelty was extremely helpful and very knowledgeable about helping me with my purchasing questions. Extremely courteous More

by Brian Kinerk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kelty
May 18, 2016

Friendly People I have bad credit and they found a bank that was willing to take me as a client. They took my other car as a down payment. The people at Grote is very More

by Shanna McAtee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Susan , Robbiel Moore
May 15, 2016

Not Happy Bought a vehicle that is seems to be falling apart. Tried to work with the dealership to fix problems and they put me into a vehicle needed more repai More

by Kat2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Desmond Crumpacker, Christine Watson
May 18, 2016 -

Grote Mitsubishi responded

Hi Katrina, We understand that it is frustrating to have to have a vehicle in for repair. We are happy that we were able to make sure your vehicle is repaired and safely back on the road. It was also our pleasure to provide the daily rental fee for an Enterprise rental car for the entire time. Grote Automotive does have a policy of paying only for the daily rental and not the customer elected insurance coverage. We apologize if that was not made clear at Enterprise at the time of rental.

May 10, 2016

Great customer service ! I cannot Thank Bob enough for making buying a car less stressful event! He Was patient and knowledgable and fun! ! And I LOVE my car!!! THANK YOU BOB! More

by Soozieq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob!!
April 03, 2016

very helpful the motor blew in the car I have been driving since 2006. I took very good care of it and never thought I would be stranded with no way to get to work More

by jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian brothers
March 31, 2016

Amazingly Happy! I have the car of my dreams thanks to Grote and RyanHawkins for his amazing patience and expertise! I now own a safe and beautiful car! More

by JoJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Cossairt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
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