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Group 1 Acura Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
1,380 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,380 reviews

October 01, 2026

Group 1 Acura has the best service department of any dealership I have ever been associated with. The advisors are experienced, knowledgeable and great to work with. There are never any surprises or pre More

by John_Carrara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
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September 30, 2026

Reliable The quick brown fox jumped over the lazy dogs. To many words for my preference More

by joesmo713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
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September 30, 2026

The young lady in their loaner department should run the whole service center and dealership. She is about business! Had my vehicle for +3 months!! Service manager doesn't take people's time seriously and n More

by eclekticllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donhan ,Kaylan, Justin
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September 29, 2026

Great experience, comfortable waiting area, quick service. I appreciate the thorough report and pictures of my vehicle’s issues. More

by Tracy.calabrese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
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September 29, 2026

Mike Johnson was great. Best salesman i have had at Acura. I would ask for him again! The whole experience was very pleasant More

by mdkana6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike johnson
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September 28, 2026

Pretty terrible and underwhelming experience. Subpar communication, extremely overpriced, lack of thorough diligence or actual problem solving, timing delays with no loaner offered. Don't see a r More

by screenname123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grecia Vega
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Sep 30, 2026 -

Group 1 Acura Southwest Houston responded

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Kolby R. Wahl General Manager kwahl@Group1Auto.com

September 25, 2026

Brandy was excellent to work with. Even though I had a 5pm appointment she treated me like I was the first customer of the day! More

by cruzjoe1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
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Sep 28, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy you found Brandy to be so supportive during your experience here at Group 1 Acura Southwest Houston. If you have any further questions, please don't hesitate to reach out!

September 23, 2026

My salesman was very knowledgeable and helped me to feel comfortable throughout this entire pruchase. More

by lhamiltonshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Print
Sep 25, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. If you're ever in need of more help, please let us know!

September 23, 2026

Courtesy sale staffs. Professional business manner. Great place to do business with. Special thank to Emad and his staffs. More

by trant7
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Emad, Grecia Vega
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Sep 23, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2026

David Gilbert is very communicative and a great help. I’ll be coming back here for more service! More

by Tqogbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Print
Sep 23, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. Feel free to reach out to us if you need anything. Have a wonderful day.

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