Group 1 Acura Southwest Houston

The Sterling McCall Acura SW dealership is an outstanding location that treats my visit with utmost respect and professionalism..thanks outstanding location that treats my visit with utmost respect and professionalism..thanks More

Excellent, and special thanks to Justin Jackson for his professionalism and dedication at work, satisfied. professionalism and dedication at work, satisfied. More

Take care of my ride and clean it well. The wait time is what David said it would be. The wait time is what David said it would be. More

Yezmin was awesome. He was friendly and helpful. From the salesman to the finance department, I had a great experience. Everyone worked hard to get my deal done. He was friendly and helpful. From the salesman to the finance department, I had a great experience. Everyone worked hard to get my deal done. More

I initially arrived at Sterling mcall acura to have a tire rotation, 50k mile service, yearly inspection, a detail, and a brake checkup to remedy a squeaking I heard daily. All is well after my drop off, tire rotation, 50k mile service, yearly inspection, a detail, and a brake checkup to remedy a squeaking I heard daily. All is well after my drop off, I received an Uber home and an Uber back to pickup my vehicle. Upon arriving back nearly 4-5 hours later, I noticed my tires are still in the same place and my inspection sticker is the same as when I left. Noticing my frustration the service manager stepped in and added he would allow me to return for a complimentary detail and a once over on the vehicle to ensure the services I paid for were completed correctly. He offered to fill my gas tank and a project vehicle on the day I drop it off. I was given a business card with his Google voice number written on it and added I would be able to bring it in as his only day off is Tuesday. After reaching out on three occasions, I am now getting a direct line to his voicemail and no response via text. I truly regret buying my vehicle here and would recommend others to find service elsewhere. Not worth the headache More

I have been coming to this dealership for decades. They are always courteous and responsive. If the issue does not get resolved the first time, they keep working on a solution until we solve the pro They are always courteous and responsive. If the issue does not get resolved the first time, they keep working on a solution until we solve the problem. They always remind me when service is due and I get a loaner if things take too long. I am very pleased with my service rep, the other reps who step in when he is gone, and the technicians. More

Waiting time is too long. I waited more than 4 hours for a fuel pump replacement. I waited more than 4 hours for a fuel pump replacement. More

A reasonably good experience. I would recommend being very thorough inspecting the vehicle prior to signing paperwork and driving off the lot. I am disappointed with the overall I would recommend being very thorough inspecting the vehicle prior to signing paperwork and driving off the lot. I am disappointed with the overall condition of the vehicle, specifically the claimed dealer add-ons. More

Great service and value to oil changes. Antonio was very friendly and communicative. Will come back again. Antonio was very friendly and communicative. Will come back again. More

Justin Jackson was helpful in addressing my service needs. Definitely recommend to friends and family members. needs. Definitely recommend to friends and family members. More