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Group 1 Acura Southwest Houston

Houston, TX

4.8
1,324 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,324 reviews

June 21, 2026

Tony was great service rep. Explained everything. Apply all available discounts. And wait for reasonable. More

by Anas Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chau
Jun 22, 2026 -

Group 1 Acura Southwest Houston responded

Hi Anas, thank you for your kind review; we are happy to pass along your comments to Tony here at Group 1 Acura Southwest Houston! If you have any further questions, please don't hesitate to reach out!

June 20, 2026

Justin was very helpful with my service. He kept me informed of how my vehicle was during the whole process and was very kind and friendly. More

by emmanuellj0721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 22, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Justin here at Group 1 Acura Southwest Houston! If you have any further questions, please don't hesitate to reach out!

June 18, 2026

The employees there were very friendly, informative and seemed to care about the quality of their service. More

by axelgarland6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Chiu
Jun 21, 2026 -

Group 1 Acura Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2026

Justin Jackson was great - very helpful and attentive! If you visit Acura Southwest Houston, ask for Justin! More

by bkim70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Jun 20, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thanks for your praise and kind comments about Justin. Feel free to reach out to us if you need anything. Have a wonderful day.

June 12, 2026

I’ve purchased 3 Acuras from this dealership and have worked with the service department for years. I’ve worked with Justin Jackson and most recently worked with his manager Don. Superb service all aro More

by K. Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Don Murrell
Jun 13, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day

June 12, 2026

Had my engine replaced and recently returned for my first oil change at Group 1 Acura. Justin was great throughout the entire process and was professional, communicative, and always willing to answer my ques More

by Mcle5590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Grecia Vega
Jun 13, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2026

Good service and a good deal on this oil change plus tire rotation. Please drop prices or offer more discounts. More

by ejxgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Jun 07, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 05, 2026

Sterling McCall Acura always meets my expectations and staff is always knowledgeable and willing to assist. More

by Sdwilliams018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Jun 07, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2026

Our favourite dealership , convenience in term of location near and clean friendly staff and other workers and we like here Mr David in service More

by Wajoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
Jun 06, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy you found David to be so supportive during your experience here at Group 1 Acura Southwest Houston. If you have any further questions, please don't hesitate to reach out!

May 31, 2026

Nice Clean Ontime Good customer service Customer satisfaction Excellent Courteous Honest Provide ride Follow up More

by anilv1974
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Rameriz
Jun 02, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.