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Group 1 Acura Southwest Houston

Houston, TX

Overview
Reviews
Vehicles
4.8
1,324 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,325 reviews

May 13, 2026

Shelby was very polite and help me with everything I was looking for. Got me in and out More

by aranda0991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby
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May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

May 11, 2026

Great service! Professional, courteous, quick, easy to schedule work. Love the pictures of the damage. More

by brianr.wilson202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

Great service provided! Thank you to the service advisor Justin and his manager for helping me with my service! If you are looking to receive great customer care, please mak More

by Henry F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
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May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi Henry, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Acura Southwest Houston! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2026

The service was fast. The Advisor let me know of a discount that saved me half off my oil change and tire rotation. More

by Veronica M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
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May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi Veronica, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

May 06, 2026

Excellent service from dealership especially Antonio Mora. He does a great job explaining the service. More

by williamsejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

May 06, 2026

The representative was very courteous and assisted us well with the maintenance of our car. More

by roland4725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

May 05, 2026

The representative didn’t seem competent to me, I asked few questions and his answers were incorrect ! More

by sparklingshot
Recommend Dealer
No
Employees Worked With
Justin
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May 14, 2026 -

Group 1 Acura Southwest Houston responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Paul Christian General Manager pchristian@group1auto.com

May 01, 2026

Great service, pay attention to details and very accommodating! Very responsive. Highly recommend. They will not disappoint! More

by Omalev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
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May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you so much for your positive comments about Group 1 Acura Southwest Houston! Thanks again for the recommendation, and have an amazing day!

May 01, 2026

David is great to work with. He makes sure my concerns are addressed and resolved More

by lilmarwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Acura Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

I have been a customer of Sterling McCall Acura for over 10 years and I have always been pleased with their focus on customer service. I recently had my vehicle serviced and Antonio provided a great, easy e More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
May 14, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thanks for your praise and kind comments about Antonio. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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