Group 1 Acura Southwest Houston

My service advisor Brandy Ramirez is truly amazing. Always so personal, Amazing at explaining details, for the service that needs to get done on my vehicle, and breaking down the cost and importance of Always so personal, Amazing at explaining details, for the service that needs to get done on my vehicle, and breaking down the cost and importance of what is a priority. More

David is awesome. Extremely helpful and understand customers needs. Always great to work with him. Extremely helpful and understand customers needs. Always great to work with him. More

Antonio Mora at Group1 Acura is THE best! Professional, honest and no gimmicks, and efficient. We have been servicing our 2019 RDX here since we first purchased it. Professional, honest and no gimmicks, and efficient. We have been servicing our 2019 RDX here since we first purchased it. More

I love going to this dealership because I can trust David with my car. I have been to other dealerships and I do not get the level of service or respect as I do at Sterling McCall Acura and David Gilbert. with my car. I have been to other dealerships and I do not get the level of service or respect as I do at Sterling McCall Acura and David Gilbert. More

Quick and polite service; very easy to work with. Justin was very accessible and that was important as I had a limited window of time Justin was very accessible and that was important as I had a limited window of time More

The Sterling McCall Acura SW dealership is an outstanding location that treats my visit with utmost respect and professionalism..thanks outstanding location that treats my visit with utmost respect and professionalism..thanks More

Excellent, and special thanks to Justin Jackson for his professionalism and dedication at work, satisfied. professionalism and dedication at work, satisfied. More

Take care of my ride and clean it well. The wait time is what David said it would be. The wait time is what David said it would be. More

Yezmin was awesome. He was friendly and helpful. From the salesman to the finance department, I had a great experience. Everyone worked hard to get my deal done. He was friendly and helpful. From the salesman to the finance department, I had a great experience. Everyone worked hard to get my deal done. More

I initially arrived at Sterling mcall acura to have a tire rotation, 50k mile service, yearly inspection, a detail, and a brake checkup to remedy a squeaking I heard daily. All is well after my drop off, tire rotation, 50k mile service, yearly inspection, a detail, and a brake checkup to remedy a squeaking I heard daily. All is well after my drop off, I received an Uber home and an Uber back to pickup my vehicle. Upon arriving back nearly 4-5 hours later, I noticed my tires are still in the same place and my inspection sticker is the same as when I left. Noticing my frustration the service manager stepped in and added he would allow me to return for a complimentary detail and a once over on the vehicle to ensure the services I paid for were completed correctly. He offered to fill my gas tank and a project vehicle on the day I drop it off. I was given a business card with his Google voice number written on it and added I would be able to bring it in as his only day off is Tuesday. After reaching out on three occasions, I am now getting a direct line to his voicemail and no response via text. I truly regret buying my vehicle here and would recommend others to find service elsewhere. Not worth the headache More