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Group 1 Acura Southwest Houston

Houston, TX

4.8
1,325 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,325 reviews

February 28, 2026

Justin is always courteous, respectful and kind! He always takes care of me! Thank you! More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin for Service is who I worked with
Mar 03, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

I've been coming to this dealership for any service or issues ever since purchasing this car and I've always go the best service without any issues ever, the staff is amazing and take care of there custom More

by c.paredes25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio , Mora
Mar 01, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2026

Very fast and friendly. Would recommend to get all your services done here for your Acura More

by rdena5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Mar 01, 2026 -

Group 1 Acura Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 25, 2026

I had a great experience working with Ms. Brandy at the SW Acura service Dealership. Brandy was professional, transparent, and kept me updated throughout the entire service process. Everythin More

by esnez743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 28, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we're happy to hear you had such a positive experience with Brandy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 25, 2026

Antonio is always fantastic . Great service and keeps me informed . Thank you for all of your help More

by carlosumana421
Recommend Dealer
Yes
Employees Worked With
Antonio mora
Feb 28, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

February 21, 2026

Airbag recall. Very efficient with checkin and performed thorough review of the car. Super friendly and kept me informed. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 25, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

February 20, 2026

They took care of my vehicle in a very timely manner. Honest service rep. Be going to this dealership for over 5 years with no issues More

by Anthony.maxie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 22, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

Awesome service very proative. anticipated future service needs and made extremely important service suggestion. Reasonable wait times More

by Toddallenswanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Feb 21, 2026 -

Group 1 Acura Southwest Houston responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2026

Why does the agent have to huff and puff and rolling eyes when I come in 5pm on my scheduled time ? If the timing is not welcomed, why does the self scheduling have the spot open for appointments? More

by Michao38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grecia Vega
Feb 20, 2026 -

Michao38 responded

I brought a coupon that it is pertinent to my VIN number, but the adviser said that there's additional charge for synthetic oil. Then why did the coupon have my VIN number, but I could not use it?

February 19, 2026

David was great very helpful and insightful. Offered different payment options to help for my needs. More

by Bad credit, low income
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 21, 2026 -

Group 1 Acura Southwest Houston responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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