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Group 1 Buick GMC North
Houston, TX
1,411 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,411 reviews
April 23, 2026
Service department worked with my 3rd party extended warranty company to get approval for the transmission replacement and front end work needed on my Acadia. My vehicle was repaired and ready a day ear warranty company to get approval for the transmission replacement and front end work needed on my Acadia. My vehicle was repaired and ready a day earlier than expected. More
by bbell1954
Employees Worked With
Oscar Camargo
April 23, 2026
Very nice and pleasant services. Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommende Quick turn around service on my vehicle . Customer service is excellent. Especially in service department including service manager. Very recommended service here if anyone needs service even small as oil change More
by Tnmachineworks
April 22, 2026
Great job,,, I am totally satisfied my service advisor was Adrain,! I would recommend this service center, was Adrain,! I would recommend this service center, More
by jarvis375
April 22, 2026
Jay Mondick was great to work with from start to finish. He was very knowledgeable and transparent throughout the entire process. Hands down the best car buying experience. I would recommend Jay and the GMC He was very knowledgeable and transparent throughout the entire process. Hands down the best car buying experience. I would recommend Jay and the GMC Group 1 North dealership to anyone in the market for a new vehicle. More
by mmccarthy
Employees Worked With
Jay Mondick
April 17, 2026
Terrible experience. Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill. Long wait times for even a simple oil change, and Ever since John Beck sold this dealership to Group 1 Automotive, the service has gone downhill. Long wait times for even a simple oil change, and there’s always an attempt to tack on additional services. I routinely take their recommendations to Reliable Auto Repair on Perry Rd for a second opinion, and 99% of the time, those extra services aren’t necessary. Unfortunately, I’m locked into a prepaid service agreement for now, but once that ends, I will be moving all future service to Reliable Auto Repair. I’ve had consistently poor experiences here—including when my truck was stolen and they coordinated repairs through a third-party provider. Even that process was frustrating. For comparison, we service our Honda at John Eagle, and it’s a completely different experience—quick, efficient, and no unnecessary upselling. Would NOT recommend. More
by Jholder912003
Employees Worked With
April 11, 2026
Fast response to my questions friendly service . First GMC i like how they keep me updated on status of my vehicle First GMC i like how they keep me updated on status of my vehicle More
by Kennylinks44
Employees Worked With
