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Group 1 Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.4
1,509 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,509 reviews

September 05, 2026

Rudy in service was very helpful resolving some warranty related issues. Great communication and is very pleasant to deal with. More

by HTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudain Barazi
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September 04, 2026

Christian Crespo was our sales rep and he was absolutely amazing. He made the car buying experience so easy. He actually listened to our needs as opposed to just selling us and took the time to make sure we More

by rmcclain19247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christian here at Group 1 Buick GMC North! If you have any further questions, please don't hesitate to reach out!

September 03, 2026

As always service with Karla Calixto was perfection thanks for another great experience, KUDOS Fabulous . More

by madelynh55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars for Karla Lira Calixto
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Sep 04, 2026 -

Group 1 Buick GMC North responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Buick GMC North. If you have any further questions, please don't hesitate to reach out!

September 02, 2026

Service was great, reasonably priced, and friendly. They got me in and out as promised. More

by janethoyt1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 03, 2026 -

Group 1 Buick GMC North responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2026

Sales department is outstanding, financial is very proud of the dealership, but service department worst experience ever, specially when I face since the very first month problems with my truck, my vehicle More

by famberca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Group 1 Buick GMC North responded

Good afternoon, famberca, I am sorry to hear about your dissatisfaction with the service department as it pertains to your recent service visits. I would like to look up your account but am unable to do so with just the username provided. I would like to see what the concern was and what the reasons were as to why we were unable to rectify the concerns you were having. Please reach out to me at your convenience. David Marti Jr Service Manager Dmarti@group1auto.com

September 02, 2026

John was courteous and informative. Help us with our warranty claim and provided a realistic completion pick up time. More

by vanessacintron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Archer
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Sep 03, 2026 -

Group 1 Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2026

MIke Sharaf did an excellent job! We would highly recommend him to anyone looking for a car. More

by Katystravasteve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MIke Sharaf
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Aug 30, 2026 -

Group 1 Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to MIke here at Group 1 Buick GMC North! If you have any further questions, please don't hesitate to reach out!

August 28, 2026

Didn’t take long, went over my whole truck. Good customer service. Wash my vehicle More

by amrichard1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2026 -

Group 1 Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2026

Outstanding service from the time I was greeted after pulling in, through diagnosis, repair, and checkout More

by philhorton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Aug 30, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2026

Vehicle service was great thanks to the assistant that helped me, very helpful at all times. More

by yesi0888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 30, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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