Group 1 Buick GMC North

Was treated like a vip. Fast and convenient service Jaun answered all my questions with no problem. Fast and convenient service Jaun answered all my questions with no problem. More

When I first arrived I told the service representative will come out and sign me in. I sat in my car for almost 4 or five minutes and I went inside. The representative was on a phone call and said that will come out and sign me in. I sat in my car for almost 4 or five minutes and I went inside. The representative was on a phone call and said that she was on her way out. She was had ask someone to watch the call for her because she was on hold. I received a message at the vehicles when I call back or text back. It took a while for me to get a response. I wanted to make sure all services were done. More

Took several days to even look at the vehicle, but did not have loaners. Service rep called me once morning saying the car would be ready by the afternoon. Then ghosted me the rest of the day. When I arri not have loaners. Service rep called me once morning saying the car would be ready by the afternoon. Then ghosted me the rest of the day. When I arrived that afternoon, no work had been completed. Complained and was assigned a new “service representative”. She then ghosted me the next day. You can’t even call anyone else in the department because they have a useless AI agent screening calls. Top it all off, they barely could fix anything. Basically they gave me a battery and charged me $700 and kept my car for over a week. And now my a/c doesn’t work, but since they didn’t work on that, it is not their fault. One of the worst customer experiences of my life. More

Very pleased with the service and especially with my Service Manager John Archer, He kept me informed and up to regularly and took care of my extended warranty issues. Thank you John. I will make sur Service Manager John Archer, He kept me informed and up to regularly and took care of my extended warranty issues. Thank you John. I will make sure I ask for him moving forward and no one else. He is professional and quickly and accurately answered my Questions concerns. The work was done thoroughly with no issues. Please thank the service technician for his work, More

Excelente servicio la atención muy buena la persona q me atendió es amable itaty ezquibel atendió es amable itaty ezquibel More

Professıonal and knowledgeabiLe Professıonal and wıllıng to answer all questıons. This was the second purchase of a new vehıcle. Wıll defınıtely reccomend this dealer, wıllıng to answer all questıons. This was the second purchase of a new vehıcle. Wıll defınıtely reccomend this dealer, More

Easy to set an appointment. Quick to get in a test drive. Helpful through the entire process. I would redolent this dealership to my friends. Quick to get in a test drive. Helpful through the entire process. I would redolent this dealership to my friends. More

I will definitely be back and purchase another vehicle will definitely this dealership. They went beyond the call of duty to make everything happen with my purchase from out of state and they definitely t will definitely this dealership. They went beyond the call of duty to make everything happen with my purchase from out of state and they definitely treat you like family. More

Very disappointed with the service took too long for an oil change. Very disappointing service oil change. Very disappointing service More