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Group 1 Buick GMC North

Houston, TX

4.4
1,437 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,437 reviews

May 20, 2026

Got there at 7:50 am for 8 appointment. Just went in for a simple oil change. Left at 10 am. Why does a simple oil change take 2 hours. Should get the next one free. More

by nkoenig07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guteriez
May 23, 2026 -

Group 1 Buick GMC North responded

Nkoenig07, Thank you for taking the time to leave a review. My apologies for the delays you experienced during your recent visit. I know depending on shop flow and the time of day we tend to be extremely busy. At the time of your appointment, we would have already written up about 30+ vehicles. Coupled with the inspection process, it does take a bit longer than you may expect. I would definitely recommend coming in for our first appointment time slots at 7am to get you checked in and out quicker. David Marti Jr Service Manager - Group 1 Buick GMC North 281.897.6641 dmarti@group1auto.com

May 20, 2026

Good service Great People. They doing good services. Night leaving Wait Room. They have a snack and coffee and drink For The Customer. More

by hreyes201415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Adrián
May 22, 2026 -

Group 1 Buick GMC North responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2026

Excellence equipo de trabajo y muy efficient y recommendable para todos tipo de trabajo 👍 muchas gracias. More

by mcamachoa.77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Group 1 Buick GMC North responded

Hola, gracias por tu amable reseña. Nos complace compartir tus comentarios con el equipo de Group 1 Buick GMC North. No dudes en contactarnos si necesitas algo. Que tengas un excelente día.

May 12, 2026

This dealership is very nice, professional and caring. I recommend them to anybody looking to buy or service a vehicle. Mike Sharaf is great for sales. More

by joelcashiola5319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026

Excellent service, professional, things done properly, clean, and with a smile. Juan the service representative and the concierges were very courteous. More

by mark5mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
May 14, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2026

Convenient to make appoint, waited for vehicle, they were done with oil change service in 2 hrs More

by Rgga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

Group 1 Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 10, 2026

Everyone that I dealt with was very pleasant and very helpful. I would recommend this dealership to everyone More

by joann.mondello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Sheppard
May 14, 2026 -

Group 1 Buick GMC North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC North. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 08, 2026

Great customer service on my oil change visit they didnt took long and they also has a great deal More

by Bigyepiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2026

Service was great as always, Adrian my service advisor is knowledgeable and honest with recommendations. The porters there are efficient, friendly and very professional. More

by eddelamorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Carrassco
May 14, 2026 -

Group 1 Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 05, 2026

Quick and easy and nice people . Thank you ! So much I felt welcoming the lady that attended me very detailed and organized . More

by robert820guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Guttierez
May 14, 2026 -

Group 1 Buick GMC North responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!