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Group 1 Chevrolet Spring

Houston, TX

4.3
1,141 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,141 reviews

June 02, 2026

Great car buying experience! ! Iva Triplett assisted me from beginning to end!! This was by far my fastest and greatest car buying experience!! More

by Tammycrwfd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iva Tripplett
June 01, 2026

I had an excellent experience purchasing a new car for my daughter. Our sales associate, David Harrison, was professional, knowledgeable, and genuinely enjoyable to work with from start to finish. He took th More

by jenny.nr.watson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Harrison
May 29, 2026

Took too long to get back to me on what the verdict on the trans oil flush More

by hkhowerton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldelberto
Jun 02, 2026 -

Group 1 Chevrolet Spring responded

I am sorry about the experience you encountered. We are definitely striving to be the best when it pertains to customer service. Please reach out to me directly to get this resolved. Brian Pierce Parts & Service Director hpierce@group1auto.com 281-784-5152

May 27, 2026

Sal Martinez is the best salesman I have ever had. l have been purchasing vehicles from him for many years now. And I have also sent family and friends to him and his customer service goes above and be More

by Lkizzz101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Martinez
May 27, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your amazing review! We're happy to hear about your positive experiences with Sal at Sterling McCall Chevrolet. It’s great to know that he consistently provides you and your loved ones with exceptional service. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sterling McCall Chevrolet Team

May 25, 2026

Service that was done in my car was horrible and did not fix the issue More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JJ
May 27, 2026 -

Group 1 Chevrolet Spring responded

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Rodney Crow General Manager 281-784-5002

May 21, 2026

Bought a brand new 2026 Chevy equinox from CLINT Jon the manager gun involved what a great group of people what a great experience everything went really really quick Kevin Gonzales the Finance Manager Grou More

by DONDIAMOND24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint and jon
May 22, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your wonderful review, Don! We're thrilled to hear about your great experience purchasing your brand-new 2026 Chevrolet Equinox at Sterling McCall Chevrolet. It's fantastic to know that Clint, Kevin, and our entire team made the process quick and enjoyable for you. We truly appreciate your kind words and hope to see you again soon! Enjoy your new Equinox! Sterling McCall Chevrolet Team

May 18, 2026

people try hard to take care of customers it's a great feeling with nice service advisors More

by ctgunz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry an older gentlemen and a young Hispanic lady don't remember her name
May 19, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your wonderful review! We're thrilled to hear that you felt well taken care of by our team at Sterling McCall Chevrolet. Our service advisors strive to provide the best experience possible, and it's great to know that their efforts made a positive impact on your visit. We look forward to seeing you again soon! Sterling McCall Chevrolet Team

May 16, 2026

Second visit. Haven't checked to confirm all of the service was done. I can visually see not a car wash was done. Staff seems overworked.l but friendly. More

by picperfect752
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know older gentleman
May 22, 2026 -

Group 1 Chevrolet Spring responded

Thank you for choosing us for your second visit! We apologize for any inconvenience and would like to assure you that all services were completed. We appreciate your feedback and will work harder to ensure a thorough and timely service. Our staff is always ready to assist with a friendly attitude. See you again soon!

May 15, 2026

JJ in service is the best we’ve ever worked with. He always does a great job of communicating with me and my wife throughout the process. He is a great employee for you guys. More

by Dhmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
May 16, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your wonderful feedback! We're happy to hear that you and your wife had a great experience with JJ in our service department at Sterling McCall Chevrolet. His commitment to communication and customer service is truly appreciated. Looking forward to seeing you both again for your future needs! Sterling McCall Chevrolet Team

May 14, 2026

Worked with Art on getting a 2020 Silverado. He did an excellent job. He is a great salesman. In addition, we were introduced to Steven and Mike, also great people. We worked with Cesar in More

by vicky.bonds89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art, Cesar
May 14, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your fantastic review, Vicky! We’re thrilled to hear about your experience with Art, Steven, Mike, and Cesar at Sterling McCall Chevrolet. It’s great to know that their efforts helped you drive away in your new 2020 Chevrolet Silverado the same day. Our team appreciates your kind words and looks forward to assisting you again in the future. Enjoy your new truck! -Sterling McCall Chevrolet Team

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