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Group 1 Chevrolet Spring

Houston, TX

4.3
1,169 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,170 reviews

July 22, 2026

Customer service great tech was quick fast resonable respectful explain well and understandable thanx thumbs up More

by Vickie7581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idk
July 21, 2026

My service advisor provided me with excellent service, communication and a competitive price for my service visit. I would highly recommend him!! More

by ecoziar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luggy
July 19, 2026

Terry Moon was very professional, he was very knowledgeable and provided me with me all the information about my car I will definitely will go back to him for all my needs on my 3 Camaros !!! More

by Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moon
Jul 20, 2026 -

Group 1 Chevrolet Spring responded

Hello Rosa, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2026

Terriy was ready for me at my appointment time. Car was fixed promptly and returned to me the next day. More

by Woodh17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 17, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2026

They always do a great job it’s like you’re family with them keep up the good job More

by wmccollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Jul 15, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2026

My My car had been ready for over 30 minutes, but no one told me until I went to ask; I had been watching my car, but the gentleman had disappeared. I was looking for him until I asked another man, who then More

by roxanalopez1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asim khan
Jul 15, 2026 -

Group 1 Chevrolet Spring responded

Thank you for taking the time to share your feedback. We sincerely apologize for the lack of communication and the extended wait you experienced during your visit. Keeping our guests informed throughout the service process is a basic expectation, and we clearly fell short in your case. Your comments have been shared with our service management team so we can address the communication breakdown and improve our processes. We appreciate you bringing this to our attention and hope you'll give us another opportunity to provide the level of service you deserve. Brian Pierce Service & Parts Director hpierce@group1auto.com

July 11, 2026

Joseph met me at my car. It was taken to service very quickly. He verified what I wanted done including anything additional. More

by RDuconge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pierce
Jul 12, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2026

I had a great experience working with my service advisor Terrance. He provided excellent customer service throughout the entire process and made sure I was kept updated every step of the way. He was profess More

by Calebrizo0510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance
Jul 12, 2026 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2026

Friendly environment courteous, helpful, knowledgeable, prompt clean. Would recommend to others for future service. Thanks More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Damien
Jul 12, 2026 -

Group 1 Chevrolet Spring responded

Hi Bill, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2026

Will K was awesome! He updated me through text, email and phone call. He was easy to get ahold of. He just made sure my overall experience was amazing. More

by bmodisette619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William K
Jul 12, 2026 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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