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Group 1 Chevrolet Spring

Houston, TX

Overview
Reviews
Vehicles
4.3
1,207 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 1,207 reviews

August 29, 2026

Horrible service. Takes 3 hours for an oil change. Guy didn’t want to honor my $50 oil change coupon because I didn’t get the tire rotation with it. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 01, 2026 -

Group 1 Chevrolet Spring responded

I am sorry about the experience you encountered. We are definitely striving to be the best when it pertains to customer service. Please reach out to me directly to get this resolved. Brian Pierce Parts & Service Director hpierce@group1auto.com 281-784-5152

August 29, 2026

Bill and will never discuss price before and started the job with out my permission. Over 2600$ was charged and 1800$ in labor on my 2023 corvette. Very disappointed in them with the lack of communication. More

by Truck4life54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben and Will
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August 29, 2026

Slow and unreliable. They dig through your car and take there time then lie about whats wrong with your car. And if you ask for a manager they never get anyone and if the More

by cassidylawrence777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry
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Sep 01, 2026 -

Group 1 Chevrolet Spring responded

I am sorry about the experience you encountered. We are definitely striving to be the best when it pertains to customer service. Please reach out to me directly to get this resolved. Brian Pierce Parts & Service Director hpierce@group1auto.com 281-784-5152

August 27, 2026

This place and their staff are amazing! Ask for Oscar and get Kevin in the business office. I didn’t the nice gentleman name at the front who gets the deals done but he was also amazing. More

by kandycejohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar, finance guy at front and Kevin all were great!
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Aug 30, 2026 -

Group 1 Chevrolet Spring responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2026

My service advisor Valerie provided exceptional service. The best service advisor I have dealt with in over 45 years of having vehicles serviced! More

by MS
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
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Aug 30, 2026 -

Group 1 Chevrolet Spring responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2026

Milo, our advisor, has been amazing each time we take our car in for repairs. He goes above and beyond to help us with our vehicle needs. More

by Ivones40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo, was amazing went above and beyond to help.
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Aug 29, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Milo here at Group 1 Chevrolet Spring! Feel free to reach out to us if you need anything. Have a wonderful day.

August 22, 2026

Very happy and satisfied, Ben hall is excellent and always takes very good care of my car, thank you More

by Allala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben hall
Print
Aug 28, 2026 -

Group 1 Chevrolet Spring responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 22, 2026

Help was excellent. , friendly, very fast service. Proficient in handling the very high influx of people. More

by brianwendt08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Print
Aug 28, 2026 -

Group 1 Chevrolet Spring responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2026

JJ,the advisor was very professional and explained everything well. I was pleased,all went accordingly More

by Billbob5252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Print
Aug 21, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2026

Bought my car at Group 1 Chevrolet. Couldn't figure out why my a/c wasn't as cool as it should have been. Group 1 knew immediately. Now, the a/c is perfect. Thanks guys. You did an awes More

by revmpkingMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moon
Print
Aug 22, 2026 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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