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Group 1 Chevrolet Spring

Houston, TX

4.4
1,275 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,275 reviews

November 09, 2026

They held my car longer than preferred. I was constantly told that they would call to update me but never did. But they did the work expediently once the part was received. More

by Kimthimyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry cook
November 07, 2026

Great customer care. Every time I bring my car there they give excellent services. Thanks you Mr. Ben Hall More

by Rosie Davis 225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
November 05, 2026

They changed my oil like it was their own. Libby was very clean, and the bathrooms . More

by Johnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jophosa
Nov 07, 2026 -

Group 1 Chevrolet Spring responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2026

Had an absolutely great experience at this dealership! The staff was friendly, professional, and very helpful throughout the entire process. They made everything easy and stress-free. Excellent customer s More

by alldawaylogistics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Garcia
Nov 05, 2026 -

Group 1 Chevrolet Spring responded

Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2026

Grate service they help me good customer service they help u they supply u ber to give u ride More

by richardcamacho1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyln bass
Nov 03, 2026 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

October 31, 2026

Very professional and the customer rep was very courteous and kept up to date on the status of my vehicle. More

by RayG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Moon
Nov 03, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind words. We strive for professionalism and transparency in our service, and I'm glad to hear that our team kept you informed about your vehicle's status. Your satisfaction is important to us, and we appreciate your trust in our teamwork and integrity. If you need anything else, feel free to reach out.

October 30, 2026

Very poor service rude customer service every visit is a big problem would not recommend More

by minevilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr mireles
Oct 31, 2026 -

Group 1 Chevrolet Spring responded

Good afternoon, Minevilla, Thank you for taking the time to leave a review. I am sorry to hear your recent service was not the 5 star experience we strive for. If you would, please reach out to me at your convenience as I am unable to look up your profile solely based on the username provided. I would like to discuss the experience further and hopefully regain your trust and business. I look forward to speaking with you. Thank you David Marti Jr Service Director Dmarti@group1auto.com 281-784-5050

October 29, 2026

Fast service, very detailed, customer friendly, great prices and great deals to fit any budget. More

by odubb05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Slack Nigel
Oct 31, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2026

Good service Damien Peters. excellent customer service, Always keep me informed about the process .well done More

by aarongutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Peters
Oct 29, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you have any further questions, please don't hesitate to reach out!

October 28, 2026

Outstanding Experience at Group 1 Chevrolet Spring! I had an absolutely fantastic experience with Group 1 Chevrolet Spring! From start to finish, the customer service was exceptional. The team was p More

by Sal B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matias
Oct 30, 2026 -

Group 1 Chevrolet Spring responded

Hi Sal, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Spring! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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