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Group 1 Chevrolet Spring

Houston, TX

4.2
1,014 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,014 reviews

December 06, 2025

My dealer was amazing kumi he was very patient and concerned about me and what I wanted More

by Kimberly cheeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kumi
December 05, 2025

This is the only place I take my Blazer for service. The staff are friendly and very responsive. More

by p-prim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Dec 05, 2025 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2025

Terry was a great help, always communicating properly. So nice very Professional at what he does More

by Yaxenileal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Dec 05, 2025 -

Group 1 Chevrolet Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2025

Had warranty work done on my vehicle. The claim provider totally miss handled my issues which lead to an additional $600 cost out of pocket. Best advice is avoid the extended warranty pro More

by reddatl28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coco
Dec 02, 2025 -

Group 1 Chevrolet Spring responded

I am sorry this happened to you. Unfortunately, we are not in control of the extended warranty company policies and procedures. Please let us know if there is anything we can do to assist further. Regards, Rodney Crow General Manager Office: 281-784-5002

November 28, 2025

It took 2 weeks to diagnose and repair a transmission sensor. The Service agent was poor in updating Mr on status (because th r re was none), and needed training on customer service. I was strung along More

by roger.gould95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JJ
Dec 02, 2025 -

Group 1 Chevrolet Spring responded

I sincerely apologize for this experience, and I'm very grateful for you taking the time to speak with me this morning. I look forward to meeting you next week. Brandon Valdez Service Director Office: 281-784-5056

November 27, 2025

Thos is our second time purchasing from this location. Service was much quicker than any other time we have purchased cars. Francisco was great and worked hard to get us the biggest savings@!! More

by FarrahRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 27, 2025 -

Group 1 Chevrolet Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2025

The easiest way to buy your next vehicle, Barry was so professional and made the experience pleasant More

by fredjenkins19981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Sanda
Nov 26, 2025 -

Group 1 Chevrolet Spring responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2025

It takes too ling for someone to help you. I sat in my car for 10 minutes before even being acknowledged. Then once I had wait again for the advisor all just for an oil change. You look inside More

by jennifer_bebe6115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
don't recall
Nov 25, 2025 -

Group 1 Chevrolet Spring responded

I'm sorry to hear about your experience. I would like to make sure we get this corrected. I'm not able to find your profile from the information in the review. Could you please reach out to me directly when you can? Brandon Valdez Service Director 281-784-5056 bvaldez@group1auto.com

November 22, 2025

I love how relatable the service team is about your vehicle issues and concerns about your out-of-pocket expenses… More

by alvonestmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie, Ninety and Tonya
Nov 24, 2025 -

Group 1 Chevrolet Spring responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2025

Seqoya was attentive and services were fast and amazing. I live doing business here. Staff is amazing More

by banksajani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seqoya
Nov 24, 2025 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Seqoya here at Group 1 Chevrolet Spring! Thank you again, and have a fantastic day!

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