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Group 1 Chevrolet Spring

Houston, TX

Overview
Reviews
Vehicles
4.4
1,228 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 1,228 reviews

September 21, 2026

Service advisor was very thoughtful and he listened to my concerns about my car. Great communication and after the initial inspection. He made his recommendations and explained all benefits and never did i f More

by Blaqgemney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Peters Service Advisor
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September 21, 2026

JJ did great and kept me informed throughout the entire process and the service done to my truck. Thanks. More

by Daniel Saldivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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September 20, 2026

Jhosep, the service advisor, was very kind and explained all the work done on my pickup. He even offered to wash it, though it wasn't cleaned completely i thingis not her fault. The only issue is that the r More

by arq_jose2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Sep 21, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your kind words, arq_jose2004! We're thrilled to hear that Jhosep provided you with reliable and customer-centric service. We appreciate your feedback about the receipt note and will work on making it clearer for future visits. We look forward to welcoming you back soon!

September 20, 2026

He did a great job on my car it run like a new car and thank you so much More

by bettybarron835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will had him i forgot his name but I gave him 10
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September 19, 2026

Great dealership - very transparent and easy to work with. Highly recommended. Kenny was awesome to deal with More

by Rubinstein.leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
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September 19, 2026

Outstanding customer service Jaime was awesome He explained everything to me. He was very knowledgeable and helpful when it came to my vehicle More

by Jlovelady54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie
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September 19, 2026

Very professional environment. All my questions got answered and the service was timely and efficient. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph pierce
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September 17, 2026

Service very good i am very happy and thanks lady help me she is #1 More

by Juan carlos turcios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sy Quoia Spikes
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Sep 21, 2026 -

Group 1 Chevrolet Spring responded

Hello Juan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2026

Service was top notch Would refer friends to see Valerie for service My truck colorado trail boss runs better then it ever has More

by badtommy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
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Sep 21, 2026 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 16, 2026

Ok customer service but not the best for a dealer. High cost labor and no discounts offered for repairs needed on your vehicle. It seems like the offer repairs but very limited to discounts and upd More

by Fernanditoa320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service agent Andrea
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Sep 18, 2026 -

Group 1 Chevrolet Spring responded

Hi Fernanditoa320, thank you for your feedback! We appreciate your thoughts on our customer service and understand your concerns regarding labor costs and discounts. Your experience is important to us, and we are committed to improving our communication and support to ensure a more reliable service in the future. We hope to welcome you back soon!

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