Group 1 Chevrolet Spring
Houston, TX
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We worked with Hyder, who was very friendly from the start of our visit, up until walking off the lot with the car. He was very agreeable to working with us in helping us choose the car. He did not mi start of our visit, up until walking off the lot with the car. He was very agreeable to working with us in helping us choose the car. He did not mind getting previous work printouts and even helped us take the car the BMW dealership across the street to have it scoped out by other mechanics. This was my first ever vehicle purchase, and I found it to be a pleasant experience, likely because of the staff at Munday. Overall great experience, and I hope to work again with them in the future. More
Hyder was very helpful in the search for a new car. He was well informed of the Jeep and worked to ensure we had top customer service. We would recommend our family and friends to work with Hyder. was well informed of the Jeep and worked to ensure we had top customer service. We would recommend our family and friends to work with Hyder. More
Hyder was an excellent and knowledgeable sales man. Stuck with us through everything and explained every process. He worked very hard and diligently until we were completely satisfied with our purchase. Over with us through everything and explained every process. He worked very hard and diligently until we were completely satisfied with our purchase. Over all great experience and I will recommend him to anyone I know looking to purchase a new vehicle. More
Having purchased many new and used cars thru dealerships, I went to Munday Chevy expecting to spend the whole day trading in my Suburban for a newer smaller SUV. What I experienced at Munday was totally unex I went to Munday Chevy expecting to spend the whole day trading in my Suburban for a newer smaller SUV. What I experienced at Munday was totally unexpected. My salesman Hyder met me on the lot while I was looking at cars, he was friendly and very helpful in helping to select the car I was looking for. I never felt pressured or aggravated in the whole process. We did not have to play the game and waste several hours of the salesman running back and forth to the sales manager trying to haggler of the deal. We told him up front what we were looking for and he came back with it the first time. Once we picked the car out thru the negotiating, finance and waiting for the car to be detailed the whole process was only 2 hours. It was such a nice experience before I left I traded my other car in for a used Jeep I fell for on the lot. In a span of 3-1/2 hours I purchased 2 used cars. I would definitely recommend Munday Cheverolet for anybody looking to purchase a new or used car. I have already recommended Hyder to two friends looking to purchase. More
I saw a truck i liked in the lot, the first person who approached me was Hyder who got me in the truck for a test drive right away. Once we got back he didn't even pressure me to come inside and give my i approached me was Hyder who got me in the truck for a test drive right away. Once we got back he didn't even pressure me to come inside and give my information out, it was easy for me to make a decision to stay on my own. We worked on some numbers and Jason helped with getting the trade in price where i wanted and getting the truck services and out the door for me. The finance agent, Mike was very helpful to me and quick as well with signing all the paperwork. I had a problem with the truck a day or two later, but instead of turning me away because it was a used truck with no warranty, they took it back in, put me in a 2013 loaner car and fixed me truck up. I would recommend this dealership to anyone because i have been to many dealership in Houston for several of my trucks over the years and these guys were great to me. Even the salesmen walking around were kind to me and my girlfriend while we were there. Thanks for your help guys and I love my truck, it was just what i was looking for. More
I highly recommend a couple of guys in the Munday Chevrolet pre-owned sales department. We had detected an issue with a used truck we had bought from Munday Chevrolet after we took possession. These Chevrolet pre-owned sales department. We had detected an issue with a used truck we had bought from Munday Chevrolet after we took possession. These guys did the right thing and stood behind what they had told us at the time of the sale. They exhibited superb professionalism throughout the entire situation. They had the service department take the time to look into the problem and determine what needed to be done. My wife and I would like to express our sincere thanks to Sal Martinez and Jason Van Alstine in the pre-owned department. We would also like to thank the service department for their diligence and honesty. The next time we are in the market for a pre-owned vehicle, these are the guys we are going to go to. Lowell & Julie More
After servicing my ncar I questioned a charge and the lady at the desk said it was not her job to explain charges. I looked for my service technition and he was not available. I called the next day and t lady at the desk said it was not her job to explain charges. I looked for my service technition and he was not available. I called the next day and talked with a lady named Jena. She said she would give the complaint to the Service Manager whose name was Kevin Zilliacks and have him call me. Waited a full week and heard nothing. Called back and again talked with Jena. She said she had given the information to Mr. Zilliacks but would follow up and have him call me. It is now another week later and no call. Have since read a couple of reports suggesting Zilliacks does what he wants and gets full support from the owner Bill Munday. Sad thing is that I was about to buy a new vehicle from them. I say sad, it is probably good that I found out how badly they treat customers before investing in a new auto from them. More
They were helpful with my wife. She wanted a new truck, so I let her go and find the one she wanted. Munday carries one of the largest selection we have ever seen at one dealership. They took their time an so I let her go and find the one she wanted. Munday carries one of the largest selection we have ever seen at one dealership. They took their time and showed my wife several different models. There are so many options that they took the time and explained everything to her. She finally picked out a Texas edition the hardest decision was the color I haved to give them credit for their patience, my wife is not the easiest to deal with. Thanks Keith and Lawrence for your time More
Pleasant Abraham was helpful and easy to work with. However, the whole process was disappointing. I had expected to be there for no more than 2 hours given that I had already negotiated a great price. However, the whole process was disappointing. I had expected to be there for no more than 2 hours given that I had already negotiated a great price. However, it ont only took over 5 hours but I also had to pay an extra $250 above the pre-negotiated purchase price. More
DESTROYED MY NEW CARMARO. Unfortunately, I purchased a Carmaro from Munday. After the purchase I had a few add ons installed. The sales person said all work was completed at their partner dealership les Carmaro from Munday. After the purchase I had a few add ons installed. The sales person said all work was completed at their partner dealership less than 3 miles away. Turns out Munday farms out the work to small incompetent auto shops in the ghetto 16 miles away. While my rims were at the ghetto shop my Carmaro was at Munday and the put a huge DENT/SCRATCH in my door. It was so bad it would take weeks for them to repair. They would not replace with a new door even though I had just purchased the car from them the prior day. Kevin, Munday GM, only offered me a salvaged door. When I told Kevin I purchased a new car and wanted a new door he informed me Munday often uses salvage parts on “new cars”. This seems very misleading to consumers who think they are buying a new car. Also, Munday was incompetent they could not apply my racing stripes without air bubbles… a 3 year old could have done better. I would have been better off buying a 5 year old car with 100k miles than purchasing a new Carmaro from Munday. More
