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Group 1 Chevrolet Spring

Houston, TX

4.3
1,135 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,135 reviews

August 23, 2025

They lie and don’t stay on there words I asked if I would receive a complimentary car wash after my oil change a supposed tire rotation an he said yes. I left an return three hours later no car wash an More

by KingTitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Aug 26, 2025 -

Group 1 Chevrolet Spring responded

I am terribly sorry this happened. We will investigate this and get back to you. Thank you for reaching out. Regards, Rodney Crow General Manager Office: 281-784-5002

August 23, 2025

Service was good. Salesmen was nice. Servicemen was correspondence to the need of my vehicle. Thanks More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ninna
Aug 25, 2025 -

Group 1 Chevrolet Spring responded

Hi Candy, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

August 22, 2025

My service advisor, Allyson was very professional and knowledgeable of my situation. I would definitely recommend going to her 10 out of 10. More

by Joseresendez259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson
Aug 25, 2025 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2025

The work was performed before I was notified of the issue and there were multiple conflicting communications from the dealership More

by Just a little confused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I prefer not to
Aug 26, 2025 -

Group 1 Chevrolet Spring responded

Thank you for bringing this to our attention. We will investigate this matter and reach out to you.  Regards, Rodney Crow General Manager 281-784-5002

August 21, 2025

Last time they couldn’t find my truck. 30 minute + wait after 1 hour text saying it was ready and getting back up there. Noticed a spit mark on interior front windshield after getting man More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No text this time
Aug 23, 2025 -

Group 1 Chevrolet Spring responded

I am terribly sorry this happened. My Service Director, Craig Robinson, will investigate this for and make necessary corrections. Thank you for reaching out. Best Regards, Rodney Crow General Manager 281-784-5002 rcrow@group1auto.com

August 17, 2025

Today I dropped in unscheduled for oil change and tire rotation andI was received with professional service. I was surprised of the turn-around time for service to be complete. Thanks More

by dwightallen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 19, 2025 -

Group 1 Chevrolet Spring responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2025

Great, friendly personalize customer service. Mr Moon and Ambassador took great care of my service needs. More

by Kaymitchell31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Moon and Ambassador
Aug 13, 2025 -

Group 1 Chevrolet Spring responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Great pricing and easy to work with. We were in and out in 1:30 minutes. Sunny is the best! More

by justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny in sales and Kevin in finance
Aug 12, 2025 -

Group 1 Chevrolet Spring responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

August 09, 2025

Great service . .loved the text messaging replies. Got a video detailing what was done to vehicle More

by Diana77088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Aug 10, 2025 -

Group 1 Chevrolet Spring responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Good customer service support, I’m very happy with my new car, and the way it feels when I drive it! More

by Julio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Aug 10, 2025 -

Group 1 Chevrolet Spring responded

Hi Julio, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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