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Group 1 Chevrolet Spring

Houston, TX

Overview
Reviews
Vehicles
4.2
1,014 Reviews
Call Dealership (281) 397-8600

17800 North Freeway

Houston, TX

77090

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Showing 1,014 reviews

October 13, 2025

Jarrod was very thorough. Any issues were handled quickly and professionally. Would definitely buy from this dealership again. More

by Stokes92582
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Williams, David Harrison
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Oct 16, 2025 -

Group 1 Chevrolet Spring responded

Hi, we are so pleased you enjoyed your visit to Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2025

Customer Service is very good. They take time to service the car but they do thorough check up More

by motiwalamustafa
Recommend Dealer
Yes
Employees Worked With
Ninete
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Oct 07, 2025 -

Group 1 Chevrolet Spring responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2025

Very happy that the warranty covered 5 out the 9 repairs that 2017 Tahoe Z71 needed. Thanks for Mr Will helping us out More

by Deleonjose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Oct 04, 2025 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Spring! Thank you again, and have a fantastic day!

October 01, 2025

Great help great service very knowledgeable just walk in to window shop and JP seal the deal More

by ilestage11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J P
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Oct 05, 2025 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Spring! Thank you again, and have a fantastic day!

September 30, 2025

Service advisor S. Spikes, was beyond unprofessional...tell me "this getting on her nerves and she has other things to " "go take a seat " I am 54 years old No Talk to More

by kassclk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Syquoia Spikes
Report | Print
Oct 03, 2025 -

Group 1 Chevrolet Spring responded

I am sorry this happened. We will address this internally. Thank you for bringing this to our attention. Regards, Rodney Crow General Manager Office: 281-784-5002

September 30, 2025

Im a mechanic . so i know how long it takes to do a procedure on the flat rate hour and I understand that they fuge a little I did to but the repair that was requi More

by Louis
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Oct 03, 2025 -

Group 1 Chevrolet Spring responded

Thank you for bringing this to our attention. It is our company policy to be transparent and fair with our labor times. I would be happy to review the repairs and labor times. Please feel free to reach out to me at 281-784-5056. -Brandon Valdez Best, Brandon Valdez Service Director Office: 281-784-5056

September 29, 2025

Worst experience ever they sold me a used part they said was new. Cost me thousands More

by Fivestarhero1288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Oct 03, 2025 -

Group 1 Chevrolet Spring responded

Thank you for reaching out to us. Unfortunately, after reviewing your parts purchase, we have verified that we sold you an OEM, new part. Please let us know if we can assist you further. Regards, Rodney Crow General Manager Office: 281-784-5002

Oct 03, 2025 -

Fivestarhero1288 responded

I have all the proof where should I send it ? Receipts pictures and etc.

September 29, 2025

Ben took care of my car needs Great Service. Will continue to bring my car More

by pauldelaportilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Report | Print
Oct 02, 2025 -

Group 1 Chevrolet Spring responded

Hi, we're happy to hear you had such a positive experience with Ben! Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2025

Reminder of service. Give feedback on service render and honest about the problem you have. Very polite. More

by christie.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
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Oct 02, 2025 -

Group 1 Chevrolet Spring responded

Hi Christie, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2025

It was a good appointment but waited too long for a simple oil change as it took 3 hrs More

by johnathanalvarez88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Oct 02, 2025 -

Group 1 Chevrolet Spring responded

Thank you for your honest feedback. We apologize for any inconvenience you experienced during your oil change. We strive to provide fast and efficient service for all of our customers and will use your input to improve our processes. Thank you for choosing our business.

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