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Group 1 Chevrolet Spring

Houston, TX

4.4
1,249 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,249 reviews

September 16, 2026

Ok customer service but not the best for a dealer. High cost labor and no discounts offered for repairs needed on your vehicle. It seems like the offer repairs but very limited to discounts and upd More

by Fernanditoa320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service agent Andrea
Sep 18, 2026 -

Group 1 Chevrolet Spring responded

Hi Fernanditoa320, thank you for your feedback! We appreciate your thoughts on our customer service and understand your concerns regarding labor costs and discounts. Your experience is important to us, and we are committed to improving our communication and support to ensure a more reliable service in the future. We hope to welcome you back soon!

September 16, 2026

emailed ahead of visit to ensure a specific vehicle was at the location, was assured it was available. arrived only to be told it had just left, but other vehicles could be offered instead. left alone fo More

by eukevle
Purchase Time
Recommend Dealer
No
Employees Worked With
Fernando Espinola
Sep 22, 2026 -

Group 1 Chevrolet Spring responded

We sincerely apologize. You should have received accurate information before making the trip, and you should not have been left waiting. This is not the experience we want for our customers, and we will address it with our team. Thank you, Farzad Elyasi General Manager 816-256-0752

September 15, 2026

Damien was great. Really appreciated his quick response and the way he took the time to explain everything More

by Bmessina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
Sep 18, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Spring! If you have any further questions, please don't hesitate to reach out!

September 15, 2026

I Always experience Excellent service when visiting. Ally and the team are always exceptional. Thank you guys! More

by Elton Broussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson (Ally)
Sep 18, 2026 -

Group 1 Chevrolet Spring responded

Hi Elton, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chevrolet Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Dealership really looked out for me, if you are looking for a honest salesman Kirby is the man to ask for. He made my visit easy, he is an honest man who goes above and beyond and does his best to help out More

by eman.membreno93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirby Damian
Sep 18, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kirby here at Group 1 Chevrolet Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2026

Best experience I ever had dealing with service advisors at a dealership. Valerie Lex is one of the best. She kept me informed all the way and did her best to help me out. She provided the beat service anyo More

by Daniel Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Sep 18, 2026 -

Group 1 Chevrolet Spring responded

Hi Daniel, thank you for your kind review; we are happy to pass along your comments to Valerie here at Group 1 Chevrolet Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2026

Serett Asencio is the Truth! !!! She is nice very professional and and deal getter!!! You want a new car go see her. I promise you will get it. Thank you so much for your patience More

by chefjuliancombowelder80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serett Asencio
Sep 15, 2026 -

Group 1 Chevrolet Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2026

So for so gpod iam going to see if it stay 5 star until i get my trick back good saleman great people at group 1 dealership no cpmplaints yet . More

by Bigdogwyatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
saleman zach lynch and sy'quoia spikes good hard work peopl at group 1
Sep 14, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2026

It’s important to get a good advisor. We are happy with our advisor Asim Khan who’s prompt in communication. More

by Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asim Khan
Sep 14, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2026

If I could give this place 10 stars I would ! Highly recommend Ben & Will ! They truly came through for this whole service process they went above and beyond in the service of my vehicle & custom More

by Blozano321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben (Service Advisor) Will (Service Manager)
Sep 11, 2026 -

Group 1 Chevrolet Spring responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

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