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Group 1 Chevrolet Spring

Houston, TX

4.3
1,134 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,134 reviews

April 10, 2026

Professional from start to finish: checking car in, evaluation of necessary service to check out. Provided photos of work done as requested. Calls returned promptly. Updates available via text. More

by Jewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Apr 11, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your wonderful review, Jewel! We're pleased to hear that you had a professional experience from start to finish at Sterling McCall Chevrolet. It's great to know that our team met your service needs and kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sterling McCall Chevrolet Team

April 08, 2026

Sara Davis did an outstanding job on the sale of our 2026 Equinox EV. She was knowledgeable and had all paperwork prepared by the time we arrived! We would highly recommend buying a Chevy from her at Group More

by Texstar5p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Apr 09, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your wonderful review! We're thrilled to hear that Sara provided you with outstanding service during your purchase of the 2026 Chevrolet Equinox EV. At Sterling McCall Chevrolet, we take pride in our knowledgeable staff and efficient processes. We appreciate your recommendation and look forward to assisting you again in the future! Sterling McCall Chevrolet Team

April 07, 2026

Sequoia in service was so great! She made the entire experience go smoothly and was so kind. More

by Taylormclendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sequoia
Apr 08, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your wonderful review, Taylor! We're thrilled to hear that Sequoia provided you with such a great service experience at Sterling McCall Chevrolet. We pride ourselves on making the process smooth and enjoyable for all our customers. Hoping to see you again soon! Sterling McCall Chevrolet Team

April 03, 2026

Sale bad products and then trying to get out of repairs and any associated charges. Blames others for their process issues, poor quality vehicles and poor service after purchase. Rodney Crow is the "leader More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn, Brandon and Rodney
Apr 07, 2026 -

Group 1 Chevrolet Spring responded

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Rodney Crow General Manager 281-784-5002 rcrow@group1auto.com

April 03, 2026

Horrible service. No calls or text back no follow up unless we follow up with them. Purchased a vehicle and only drive 1.5 days and been in shop since then got it back More

by keannashannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JP, Patrick, JJ
Apr 11, 2026 -

Group 1 Chevrolet Spring responded

I’m sorry you’re having a bad experience. We are actively working on getting your transmission replaced. I’m currently out of the dealership, but my team will be reaching out to give you an update shortly. Brandon Valdez Service Director bvaldez@group1auto.com

April 02, 2026

Great service took time to show me all the work that was done and explain what was done More

by brwiggins19565599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Apr 03, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Sterling McCall Chevrolet and that our team took the time to explain the work done. We appreciate your feedback and look forward to serving you again in the future! Sterling McCall Chevrolet Team

March 30, 2026

Every time I step into Group 1 Chevrolet I have a great experience. I have my vehicle serviced all of the time at this same location because the employees attitudes are awesome! If you are looking for grea More

by lethalinkjection
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sequoia
Mar 31, 2026 -

Group 1 Chevrolet Spring responded

Thank you for your kind words! We’re thrilled to hear you consistently have a great experience at Group 1 Chevrolet. Our positive attitude and commitment to service are what we strive for, and we’re glad you appreciate it. We look forward to seeing you again for your next service visit! Sterling McCall Chevrolet Team

March 29, 2026

Took my car for oil change; they were professional, Ben Hall did a great job ,excellent costumer service More

by coronadotania62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Hall
Mar 30, 2026 -

Group 1 Chevrolet Spring responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2026

Brought my car in for an oil change. Also needed 2 tires. Service Advisor, Hermilo Peyra, kept me up to date on what was needed and done. He also helped with the financing paperwork. More

by Carmela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hermilo Peyra
Mar 30, 2026 -

Group 1 Chevrolet Spring responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2026

Ben Hall greeted me as I pulled into the service bay. Not only was he kind and professional but also persuasive. Ben mentioned a package service deal and honestly I couldn't pass on it. Thank you for the More

by Kenny Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben hall
Mar 30, 2026 -

Group 1 Chevrolet Spring responded

Hi Kenny, we're happy you found Ben to be so supportive during your experience here at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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