Group 1 Chevrolet Spring
Houston, TX
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Great service advisor Will Kirchner helped me with every question I had and all were answered plus he went beyond that and helped me go through my rav4 menu to change a few things concerning my door locks � question I had and all were answered plus he went beyond that and helped me go through my rav4 menu to change a few things concerning my door locks 🔒. This is my first toyota rav4. I usually have a chevy which the technology is easier , but I do love my rav4. My next car might be a Blazer. I hope I still have Will Kirchner to take care of my cars needs and more questions in the future. I totally recommend Will Kirchner, he is the man with the answers. He will definitely find the answer. Thank you soo much for your help, See you in 6 months. More
When you drop off a vehicle the last thing you should be worries about is inspecting it for dings and dents . I dropped off my truck (recorded and took a picture the day of drop off ) no dent was there but worries about is inspecting it for dings and dents . I dropped off my truck (recorded and took a picture the day of drop off ) no dent was there but when i pick it up it had a small dent in the tail gate . When I asked about it i was pretty much told to pound sand that the dent was already there . The service manager didn’t even bother to pick up one of my calls or even talk to me to resolve the issue instead send my service Advicer to tell me they weren’t liable. No accountability what so ever , also first time I dropped off my truck for a new transmission they where quick to take my money yet transmission didn’t last me not even 4hrs took it back just to be force to sign a liability waiver stating the dealership wasn’t responsible for rentals or broken parts , if I didn’t sign that they would’ve of refused to service my truck again . Complete joke of a policy. NO TYPE OF ACCOUNTABILITY!!! My advice go elsewhere to get your vehicle serviced. More
If I summarize my experience with Sterling McCall Cheverolet then only words are AWSOME, EXCELLENT and very professional. I purcahsed 2019 Chevy Colorado on January 30, 2024. I was in Michigan and Cheverolet then only words are AWSOME, EXCELLENT and very professional. I purcahsed 2019 Chevy Colorado on January 30, 2024. I was in Michigan and had a lot of concerns buying a vehicle without test drive. But, this dealership is very professional and honest with their customers. This all feelings credit goes to Kenny Gutnick's knowledgable and professional service. He is a great Sales and service advisor and an honest person. He was so helpful during all steps. Thank you so much Kenny. He made my experience with this dealership a great experience. I am very happy with my truck. I would definitly recommend this dealership. More
Always EXCELLENT service! This is the only place I will take my vehicle for service. The service department is friendly, fast, reliable, and honest. This is the only place I will take my vehicle for service. The service department is friendly, fast, reliable, and honest. More

