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Group 1 Chevrolet Spring

Houston, TX

4.3
1,117 Reviews

17800 North Freeway

Houston, TX

77090

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Showing 1,117 reviews

April 05, 2024

Great service advisor Will Kirchner helped me with every question I had and all were answered plus he went beyond that and helped me go through my rav4 menu to change a few things concerning my door locks � More

by gmartha385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Kirchner
Apr 05, 2024 -

gmartha385 responded

Thank you Will Kirchner

Apr 09, 2024 -

Group 1 Chevrolet Spring responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 05, 2024

The salesman was very helpful with me in choosing my truck I am very happy with my purchase More

by alejandrobarroso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Hidalgo
Apr 09, 2024 -

Group 1 Chevrolet Spring responded

We are glad to hear that the salesman was very helpful in assisting you with choosing your truck! It's great that you're happy with your purchase. Enjoy your new truck!

April 05, 2024

When you drop off a vehicle the last thing you should be worries about is inspecting it for dings and dents . I dropped off my truck (recorded and took a picture the day of drop off ) no dent was there but More

by Ronaldo H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Apr 06, 2024 -

Group 1 Chevrolet Spring responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Group 1 Chevrolet Spring responded

Thank you for bringing this to my attention. I apologize that your vehicle has a dent in the tailgate. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. William Mixon, Service Director wmixon@Sterlingmccallchevy.com

April 04, 2024

Excelente atención, profesionalismo y un ambiente de trabajo agradable. La atención de la señorita Nina fue extraordinario. More

by Gerardo Bautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Duran
Apr 06, 2024 -

Group 1 Chevrolet Spring responded

Nos alegra saber de su experiencia positiva en el concesionario. Nos esforzamos por brindar una atención excelente y un ambiente profesional y agradable. Es genial saber que la atención de la señorita Nina fue extraordinaria. ¡Apreciamos su visita y esperamos volver a verlo pronto!

April 04, 2024

Always happy and grateful working with Valerie Lex. She’s amazing and an asset to Sterling Mccall chevy service dept. More

by marjorie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lex
Apr 09, 2024 -

Group 1 Chevrolet Spring responded

It's fantastic to hear that you had a great experience and that Valerie provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 02, 2024

Mr Raul is amazing person he helped us to get the vehicle we wanted. Excellent job Don Raul. More

by maldonado91mc1981
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry from financial department.
Apr 05, 2024 -

Group 1 Chevrolet Spring responded

Congratulations on your new vehicle! We are thrilled that Don provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

April 01, 2024

Allyson and Michelle helped me today. Best customer service I have experienced. Thank you both! More

by jimdominguez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson and Michelle
Apr 03, 2024 -

Group 1 Chevrolet Spring responded

It's fantastic to hear that you had a great experience and that Allyson and Michelle provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 01, 2024

Oil change service took over 2 hrs with a scheduled appt. Very disappointing. Will not return after free oil changes are used. More

by cshore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
Apr 04, 2024 -

Group 1 Chevrolet Spring responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Group 1 Chevrolet Spring responded

Thank you for bringing this to my attention. I apologize that your oil change took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Tim Harless General Manager tharless@SterlingMcCallChevy.com

March 31, 2024

If I summarize my experience with Sterling McCall Cheverolet then only words are AWSOME, EXCELLENT and very professional. I purcahsed 2019 Chevy Colorado on January 30, 2024. I was in Michigan and More

by Hamid
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Gutnick, Digital AirStrike
Apr 05, 2024 -

Group 1 Chevrolet Spring responded

Thank you for sharing your fantastic experience with Sterling McCall Chevrolet and Kenny! We're thrilled to hear that Kenny provided knowledgeable and professional service, making your car-buying experience great despite the distance and concerns about not test-driving the vehicle. We appreciate your recommendation and are glad to hear that you're happy with your Chevy Colorado. We look forward to serving you again in the future!

March 31, 2024

Always EXCELLENT service! This is the only place I will take my vehicle for service. The service department is friendly, fast, reliable, and honest. More

by Mike.Luster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Apr 04, 2024 -

Group 1 Chevrolet Spring responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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