Group 1 Chevrolet Spring

AVOID! !! Extremely bad experience with this dealer. I went in on 6/16 to look at a truck I saw online. And the truck needed maintenance, I couldn’t even te !! Extremely bad experience with this dealer. I went in on 6/16 to look at a truck I saw online. And the truck needed maintenance, I couldn’t even test drive it. According to the salesperson, Jose Barrientes, it was only a sensor so I agreed to sign paperwork stating I was going to purchase the truck once it was serviced in order to remove it from their website. It was supposed to be a quick fix but it has turned into a 2 week and some days ordeal. I have been the one having to constantly call to ask for updates and swearing I was going to get called back with updates but never did. I then decided I was no longer interested as it felt like they were not being transparent. Yesterday 6/30 I called and spoke to Clint who is supposed to be the sales manager. I asked for an update and he said the sensor had been changed and that they were working on the injectors, I then said that the injectors never had been mentioned to me and that I was now no longer interested. He then said he would give me a call back in “a couple minutes” and those “couple minutes” has now turned into 24+ hours. I tried calling again today to ensure I don’t have to do anything on my part and ended up having to leave a voicemail. I highly recommend avoiding this dealership as a whole. The most unprofessional service I have ever received. More

They take to long time for just a change oil and tires rotation and I was there before my appointment rotation and I was there before my appointment More

Clint was Great Sales , was attentive , knew what i wanted and delivered exactly what I was looking for!!! wanted and delivered exactly what I was looking for!!! More

There was a huge lack of communication thru the entire process with my service advisor Nina. process with my service advisor Nina. More

My service advisor Nina Duran very helpful and love working with her. Always on top of things my vehicles need. working with her. Always on top of things my vehicles need. More

The service department is excellent. Everybody is super nice, and they were very fast. I went on a Saturday and I was in and out in no time. Everybody is super nice, and they were very fast. I went on a Saturday and I was in and out in no time. More

All staff were nice & pleasant to work with & were able to provide me with a vehicle I am very pleased with. to provide me with a vehicle I am very pleased with. More

I pulled up and Valarie asked what service I needed it today asked her for transmission oil change, and filter after inspection. They also noticed a cabin filter needed replacing. I was happy with Valarie today asked her for transmission oil change, and filter after inspection. They also noticed a cabin filter needed replacing. I was happy with Valarie‘s service and the dealership. More

Everyone was very friendly and attentive. It was very busy, so there was a long wait. Excellent thorough service all around. It was very busy, so there was a long wait. Excellent thorough service all around. More

had i quote of walking out with TTL price and after finance I walked out with over $5Kmore that TTL wat not capable of explaining the details of OTHER CHARGES ... including my installment contract was finance I walked out with over $5Kmore that TTL wat not capable of explaining the details of OTHER CHARGES ... including my installment contract was left OFF when the copies were given to me yo assume thy did not want me to see the details of OTHER Charges.. More