Group 1 Chevrolet Spring

Horrible service Disrespectful rude and horrible service. The lady at the checkout desk wasn't very pleasant I don't think I was the right color just saying and I h Disrespectful rude and horrible service. The lady at the checkout desk wasn't very pleasant I don't think I was the right color just saying and I had to bring my wife car back 3 times and another $100 after paying almost 600 the first time... More

Unpleasant experience until Steve M handled my issue. My experience with Service Advisor, Connie, was unpleasant and fruatrating to say the least. She was not responsive or proactive in advising me of my My experience with Service Advisor, Connie, was unpleasant and fruatrating to say the least. She was not responsive or proactive in advising me of my vehicle's service status. I constantly had to call her for a status and for me that is not representative of quality customer service. After finally driving to the dealership to get a status because Connie had not returned calls placed to her on Monday, April 3rd, Steve M and Dan stepped in to resolve my issue. Steve M is definitely a people person and great at what he does in deescalating issues and resolving them in a timely manner. That is the type of service that will keep me as a customer of Munday. Dan and Steve deserve recognition for their assistance with my vehicle. I would recommend Connie and maybe all other service advisors go through communication training and the proper way to handle response times. Email or text may be an option to provide status to vehicles in service . After all, we do represent the company's bottom line with our purchases and referrals. More

Special order Suburban Justin and Hyder were professional and straight forward about the whole transaction. I appreciated that Justin didn't seem to be put off by the extra Justin and Hyder were professional and straight forward about the whole transaction. I appreciated that Justin didn't seem to be put off by the extra work required for a special order. If I but another Chevy, it'll be from him. Having not yet experienced their service department, I can only rate the overall dealership 4 stars. More

Service visit Took my company truck in for service, met with Bruce Williams, told him what I needed and what time I needed it by if possible. Bruce said he will ta Took my company truck in for service, met with Bruce Williams, told him what I needed and what time I needed it by if possible. Bruce said he will take care of it, later that day I received a call from Bruce stating my truck was ready a couple hours before the time I needed it. Bruce also told me they completed a couple recalls on the truck as well. Overall I was very pleased with Bruce, he did what he said he would do, and that's all that matters to me. Will return and send other company trucks to Bruce. More

Badass Conny is a badass she help with everything and was really freindly. She kept me updated with the process, have not met her but I think I love her! Conny is a badass she help with everything and was really freindly. She kept me updated with the process, have not met her but I think I love her! More

Uncomfortable and misleading experience I have been researching and looking to buy a new suburban for quite a while. I had been to a couple of other dealerships but after looking online I we I have been researching and looking to buy a new suburban for quite a while. I had been to a couple of other dealerships but after looking online I went to Munday because they emailed me that they had the vehicle that would work for me. I began working with a salesman that approached me outside, (the salesman that emailed me wasn't there that day) I told him what I was looking for and that I was interested in trading me car in. We went to his "office" and he started looking stuff up, he said lets go look on the lot. I asked him if he could get my car appraised while we were looking, which I thought was odd that he wouldn't offer, he took my keys and 20 minutes or so he was back and we went to the lot. We walked around and I began asking questions, within the first few minutes I could tell I was way more knowledgeable than he was about the vehicles. He didn't know hardly anything about them and seemed the least bit interested in me asking all of these questions! Back inside I asked if my car had been appraised and he said oh yea of course, but still didn't have my keys or at least didn't give them back. At this point he brought his sales manager in, he brought some numbers over which included a very low appraisal for my car. I wasn't interested in the deal and was hoping to walk, but still didn't have my keys! They then pulled up a better model car than what I was interested in and brought over a deal for that one. He raised my appraisal amount up $4000 so now comparing the two deals it looked great, well when I pointed out that one deal had one price for the appraisal and the other had a different price he sort of looked at me like oh dumb woman, you weren't supposed to catch that! Then I brought up the vehicle I was emailed about, he worked up some numbers, which were amazing but miraculously the vehicle had just been sold! I asked if he could match those numbers to the car we had looked at earlier and unfortunately he couldn't pull that off! After over 2 hours I was finally able to get my keys back from them and made my way out. They were absolutely dishonest by bringing me in about a car that was no longer available and I completely felt hostage with them keeping my keys for so long. A horrible and uncomfortable experience overall! Thank goodness there are better dealerships (Buckalew) out there and just one right up the freeway that I ended up buying from! More

great experience Great service from Munday Chevy and my Salesmen Frank Lake in the pre-owned department. Thanks for your help and I Love my 2015 buick. Thank you agai Great service from Munday Chevy and my Salesmen Frank Lake in the pre-owned department. Thanks for your help and I Love my 2015 buick. Thank you again Munday Chevy.. More

Great service The salesman was patient, he made sure we liked the vehicle we were purchasing. He made sure we were satisfied customers throughout the whole process. The salesman was patient, he made sure we liked the vehicle we were purchasing. He made sure we were satisfied customers throughout the whole process. More

10/10! Chef, the man who was helping me find the right vechile for me was very respectful and nice. My over all experience was pretty awesome and would recom Chef, the man who was helping me find the right vechile for me was very respectful and nice. My over all experience was pretty awesome and would recommend anyone who is in need! Family friendly enviroment! More

I have poor credit. But they still got it done! I applied online after being referred to Munday by my sister. Justin contacted me. And it was all positive from there. Great experience! Give them a t I applied online after being referred to Munday by my sister. Justin contacted me. And it was all positive from there. Great experience! Give them a try. More