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Group 1 Ford El Paso
El Paso, TX
1,436 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,436 reviews
September 23, 2026
Jerry in the service department was knowledgeable abd professional. The service department was clean abd organized. professional. The service department was clean abd organized. More
by omardfw
September 23, 2026
The Service Department is great. Jesus Rosales ( Chuy ) is an amazing Service Advisor, he is very knowledgeable and very experienced at his job. Keeps you updated with services and c Jesus Rosales ( Chuy ) is an amazing Service Advisor, he is very knowledgeable and very experienced at his job. Keeps you updated with services and completion date. Group 1 Ford needs more people like Chuy. More
by jlg1974s
September 21, 2026
They have always been honest and I trust what they do to my car. They have never taken me for a ride. Very honest. my car. They have never taken me for a ride. Very honest. More
by ritavaldez71
September 19, 2026
Good communication and quality service I will take my vehicle back to them. The are easy to deal with. vehicle back to them. The are easy to deal with. More
by Charlie
September 17, 2026
We were greeted from the moment we parked by Jorge, the manager, and Carlos Carranza. They did a great job explaining our options and listening to what we were looking for. The entire experience was excell manager, and Carlos Carranza. They did a great job explaining our options and listening to what we were looking for. The entire experience was excellent, and we truly appreciated the professionalism of the staff from the moment we walked in through the finance process. George Olmos also took great care of us. Highly recommend this team for their outstanding customer service and commitment to making the car-buying experience smooth and enjoyable. More
by J DLV
Employees Worked With
Jorge Luna, Carlos Carranza, George Olmos
September 17, 2026
My service advisor was very helpful and answered all the questions I had about my truck recalls. She is very knowledgeable and was able to get my truck inspected in 1 day. I would go back to group therapy questions I had about my truck recalls. She is very knowledgeable and was able to get my truck inspected in 1 day. I would go back to group therapy ford and I would recommend my service advisor to anyone. More
by Raul.delao
September 16, 2026
Great place people all willing to help. Stayed open late to answer all my questions. Stayed open late to answer all my questions. More
by pgutie41
