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Group 1 Ford El Paso

El Paso, TX

4.9
1,475 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,475 reviews

November 04, 2026

Excellent service on my Ford pickup! Adria Gonzales was friendly, professional, and efficient. They did a great job and made the whole process easy. Very satisfied with the service. High More

by caballerodiana77
Service Price Transparency
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Yes
Employees Worked With
Adria Gonzalez
November 04, 2026

Good service, a great promotion on the oil change, and the Uber service was good too. Well done!!! More

by Juntior
Service Price Transparency
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Yes
Employees Worked With
Eduardo
Nov 05, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2026

Fast excellent service on buying my new bronco thanks to jabo everything went smooth on the process all the way to finance department thanks for your help patience More

by Arambula225
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Javier Jiménez
Nov 05, 2026 -

Group 1 Ford El Paso responded

Hi, thanks for your praise and kind comments about Jabo. Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2026

Jerry was awesome, he help us from the beginning of the process, and everything went out very smoothly and fast!! More

by Earre1120
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Yes
Employees Worked With
Jerrymyles C Esmele
Nov 05, 2026 -

Group 1 Ford El Paso responded

Hi, thanks for your praise and kind comments about Jerry. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2026

Didn't buy a car went in there to change the oil in my vehicle More

by resparza703
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Yes
Employees Worked With
Billy Shape
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Group 1 Ford El Paso responded

Hi, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

October 30, 2026

Had a great experience buying my truck here. My sales rep went above and beyond—he broke down all the vehicle details, talked through every single line item on pricing, and even helped me factor More

by Kobosu16
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Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
Nov 01, 2026 -

Group 1 Ford El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

October 30, 2026

Group one Ford Best Ford Dealership in El Paso Great Service Will recommend to friends and Family More

by jaimejimmy60
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slack Nigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forrest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Shape
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Zullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales
Nov 01, 2026 -

Group 1 Ford El Paso responded

Hello, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

October 30, 2026

Outstanding experience from start to finish! Mr.Tony was professional, knowledgeable, personable, and made the entire process of purchasing my Bronco seamless and stress-free. He went above and More

by Louie C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio “Tony “ Saldana , Irvinn Ceja
Nov 01, 2026 -

Group 1 Ford El Paso responded

Hi Louie, we're happy you found Tony to be so supportive during your experience here at Group 1 Ford El Paso. If you have any further questions, please don't hesitate to reach out!

October 27, 2026

Good services in a quick time and good communication skills. I would definitely recommend to others . Left my truck for 10k interval and even got to use my rewards for it More

by Omar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slack Nigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Thibodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forrest Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Martel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Zullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Group 1 Ford El Paso responded

Hello Omar, thank you; we appreciate your feedback! Thanks for the recommendation, and have an amazing day!

October 27, 2026

Tienen un excelente atención para el cliente desde que llega uno al service drive hasta que entregan el vehículo More

by garciduenasdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Rosales
Nov 02, 2026 -

Group 1 Ford El Paso responded

¡Hola! Nos alegra mucho haber podido brindarte una experiencia positiva. Por favor, dinos si hay algo más en lo que podamos ayudarte; ¡estaremos encantados de hacerlo!

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