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Group 1 Ford El Paso

El Paso, TX

4.9
1,420 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,420 reviews

September 02, 2026

5 stars! Carlos was extremely friendly and made the entire process easy and stress-free. He went above and beyond to help me through a tough situation and mad More

by edwardcarrera1989
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carranza
September 02, 2026

Needed a service done by a certain time that day and they delivered as promised. More

by Tlyon66
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Yes
Employees Worked With
Jessica Sanchez
September 02, 2026

Brought in truck for oil change and rotate. Got back in reasonable time with no issues More

by iamasped96
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry
September 02, 2026

After 15 years with a different dearlership in town, making the change was made very easy and rewarding thanks to the Group 1 team. More

by digarduno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Elvis, Sasha Martínez
September 01, 2026

Very fast on the deal thanking there time to show me all vehicles and getting me on what I want thanks 2 👍🏼👍🏼 up More

by Kleevmg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2026

I was kept very well informed of the status and issues on my truck. Also, the diagnosis and estimated time of repair. More

by Taz
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Recommend Dealer
Yes
Employees Worked With
Alexis
August 30, 2026

My experience with the service specialist was very pleasant. She took the time to ask questions about my needs with the truck I was getting serviced. She was extremely polite.and professional. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer sanchez
Aug 31, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2026

Extremely helpful and professional. The service dept was excellent and extremely helpful with my concerns. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, sanchez
Aug 31, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2026

They did a amazing job on my truck, did a oil change and made sure she was green on everything More

by panocynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Aug 31, 2026 -

Group 1 Ford El Paso responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2026

Very satisfied and friendly people carlos was and awesome person really appreciate it blessings thank you all More

by luis Bautista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Group 1 Ford El Paso responded

Hi Luis, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Aug 30, 2026 -

luis Bautista responded

Everything is good thank you

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