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Group 1 Ford El Paso
El Paso, TX
1,050 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,050 reviews
August 02, 2025
Jerrymyles at Shamaley Ford was one of the best service advisors I have had the pleasure of working with! He was able to get my truck in same day to diagnose a check engine light. The diagnostic was ran, i advisors I have had the pleasure of working with! He was able to get my truck in same day to diagnose a check engine light. The diagnostic was ran, issue identified, fixed, and returned to me the same day! It is advisors like Jerrymyles that keep me choosing Shamaley Ford for my trucks services. More
by Ginga04
Employees Worked With
Jerrymyles
August 02, 2025
I had a wonderful experience at this dealership, mainly due to sales professional, Irma Espinoza. She was amazing and kind, very knowledgeable and attentive to my needs and helped me choose the perfect car due to sales professional, Irma Espinoza. She was amazing and kind, very knowledgeable and attentive to my needs and helped me choose the perfect car. More
by blanca_castro2985
Employees Worked With
Irma Espinoza
August 01, 2025
Amazing and outstanding service. Couldn’t ask for a better to buy a new vehicle! Couldn’t ask for a better to buy a new vehicle! More
by Abraham Ortega
July 31, 2025
Great service quick response to your questions very friendly service very satisfactory and reliable service Always willing to assist you friendly service very satisfactory and reliable service Always willing to assist you More
by Arturo.sm.1976
Employees Worked With
July 30, 2025
The Service is Phenomenal, Plus location is awesome and it’s Mangers are super helpful Special thanks to Mr.Jesus Rosales for his help it’s Mangers are super helpful Special thanks to Mr.Jesus Rosales for his help More
by ernieolivas.ero
Employees Worked With
July 30, 2025
Te explica muy bien y es una persona amable. Tiene carácter y alluda a sus clientes. Tiene carácter y alluda a sus clientes. More
by María
July 27, 2025
Seriously, it's so refreshing to find such great customer service these days. Shamaley Ford should be really proud of their Service Department. service these days. Shamaley Ford should be really proud of their Service Department. More
by Irma
July 26, 2025
I took my Ford F150 truck to get serviced, and when I got it back, got it home found out that the fluids reservoir for the wipers has a crack in it. And it's leaking fluid that same day I took it to service, it back, got it home found out that the fluids reservoir for the wipers has a crack in it. And it's leaking fluid that same day I took it to service, it was never damaged before I took it to service. More
by Webetoys1968
