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Group 1 Ford El Paso
El Paso, TX
1,420 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,420 reviews
August 16, 2026
I’d like to start with I am the type of buyer that don’t like to feel pressured to buy. With that said, the sales person Nathan Howard attended to my wife and me and listened to what I was shopping for. Wit like to feel pressured to buy. With that said, the sales person Nathan Howard attended to my wife and me and listened to what I was shopping for. With that said, his professionalism, calmness, attention to detail, and charisma made us feel as we were dealing with a friend. To add to the awesome experience, Maria ( I believe is Nathan’s wife), added to the enjoyable experience. The finance person ( I apologize for not recalling his name) was also very professional, pleasant to deal with and speak with. To culminate, the overall experience at Group 1 Ford was amazing and look forward to purchasing my future truck at Group 1 Ford. More
by Odilecheco
August 16, 2026
I had an amazing experience at group 1. Since I walked in Nathan assured me that he would make it happen for me and he did. Nathan is amazing! Since I walked in Nathan assured me that he would make it happen for me and he did. Nathan is amazing! More
by kenya160896
August 15, 2026
Jessica Sanchez was awesome! Great communication throughout the service process. She offered great customer service and made the process as comfortable as possible. I look forwa Great communication throughout the service process. She offered great customer service and made the process as comfortable as possible. I look forward to my next service visit. Made my visit very personal rather than just a transaction. More
by villarreals27
Employees Worked With
Jessica Sanchez
August 15, 2026
Very professional and easy to work with. They provide all the information that you need to make the correct choices for your car as far as maintenance. They provide all the information that you need to make the correct choices for your car as far as maintenance. More
by raidersramo69
Employees Worked With
Mar
August 12, 2026
Took my car for an oil change and tire rotation. My service person was Alexis, he has great customer service and is kind and courteous. Helped out with my service to insure my car was in good shape My service person was Alexis, he has great customer service and is kind and courteous. Helped out with my service to insure my car was in good shape to drive out of town. More
by Rvela96
Employees Worked With
Alexis
August 12, 2026
Excellent customer service, great communication, meet all our expectations, service advisor explained clearly what was done to my vehicle and was done in time our expectations, service advisor explained clearly what was done to my vehicle and was done in time More
by elizabethr_z
Employees Worked With
Alexis Holguin
