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Group 1 Ford of Rockwall

Rockwall, TX

4.8
2,011 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 2,011 reviews

April 10, 2026

Customer service friendly,and professional,vehicle inventory great, nice clean facility, definitely would recommend to a friend! More

by billytoler111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses , Joseph, and Jameka
Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Rockwall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Tina got me in and out! I told her I needed to be out of there in time for work and she was accepting of my time restriction and like always got it done! More

by Bv2235974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found Tina to be so supportive during your experience here at Group 1 Ford of Rockwall. If you have any further questions, please don't hesitate to reach out!

April 10, 2026

My sales representative was very good, answered all my questions and made the process easy. More

by Ross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Morris
Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi Ross, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2026

This was a great experience for me. Carlos was so nice and helpful. Had a ton of questions and he answered them all. Best car buying experience I have ever had. I would highly recommend More

by tresmfg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 13, 2026 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2026

Great customer service from the moment I called to the service at my door. The convenience of the service technician coming to me was nice and something I will for sure be using as a service in the future More

by Alison B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameka, Mitchell
Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2026

The mobile service was exceptional as always,Neil was very professional and polite. Prompt and on time service. More

by russellevans1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2026

Jeff the GM is top notch helped me get my truck diagnosed and serviced and had it back to me in no time. Maddie and Sheila very good service reps communication was top notch . More

by ashley.mcginty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Sheila , Maddie
Apr 10, 2026 -

Group 1 Ford of Rockwall responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2026

This dealership provide the Fastest and Friendliest Service in Town!! Merri was very attentive and took care of of all my cars needs! More

by moramirex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Apr 11, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2026

Excelent service, fast easy to scheduled, great team work. Working as a team you get the great results, Thanks everyone. More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 11, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2026

Can be busy but they hustle and always give a great customer experience! Lexx drove me home today because they were busy and is super personable! More

by Sarahgerkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexx
Apr 07, 2026 -

Group 1 Ford of Rockwall responded

Thank you for taking the time to share your experience with us! We are delighted to hear that our team provided top-notch service, even during busy times. We appreciate your support and look forward to serving you again soon.