Group 1 Ford of Rockwall

Jeff Harris was exceptional in process for F150 Raptor. Get him to sell you car! Get him to sell you car! More

Staff was friendly, but whoever is pricing the repairs is a crook…10 labor hours for a knock sensor is criminal! Traded in that vehicle for a Chevy, just so I never had to ever have a reason to go back to Fo a crook…10 labor hours for a knock sensor is criminal! Traded in that vehicle for a Chevy, just so I never had to ever have a reason to go back to Ford. More

Neil was pleasant knowledgeable and did a nice job with my recall work I would for sure recommend him thank you very much my recall work I would for sure recommend him thank you very much More

Great place! ! They were able to fit me in quickly and take care of my car. ! They were able to fit me in quickly and take care of my car. More

Service was fine, but I had an appt at 7:30am. Received texts about my truck being serviced at 8:30am and then was never called about my truck being finished. I called at 5 to check and they said Received texts about my truck being serviced at 8:30am and then was never called about my truck being finished. I called at 5 to check and they said come before 6 to pick it up. When I got there they said the truck was done at 10:30a. I didn’t need the truck back right away (as to why I didn’t call sooner) but it’s the common courtesy of letting your customer know their vehicle is ready. More

salesman met us at the car and explained details about car. met with him in office, received offer. We went home for a few days. came back, met with salesman, talk about offer and our trade' bought Br car. met with him in office, received offer. We went home for a few days. came back, met with salesman, talk about offer and our trade' bought Bronco, very good salesman, Morris Carter More

Scheduled a service for 7am in Saturday morning. My service advisor Clayton was prompt and extremely courteous. I needed a new key and have both keys programmed. Got it done and the tech caught a co My service advisor Clayton was prompt and extremely courteous. I needed a new key and have both keys programmed. Got it done and the tech caught a couple other small things also. Waiting area was clean and had plenty of room with coffee and water and vending machines. All in all it was easy and pleasant. More

It was very easy to make an appointment. I showed up on time and was greeted by Merri. It took just a few minutes to check in. All my service was completed in about 3 hours. All good I showed up on time and was greeted by Merri. It took just a few minutes to check in. All my service was completed in about 3 hours. All good More

Set appointment to have truck serviced with Chris and they took it right in and an hour later they had it ready for me Quick and courteous they took it right in and an hour later they had it ready for me Quick and courteous More

Great culture and good customer experience. Only concern was how long we had to wait. I’d do business with them again. Only concern was how long we had to wait. I’d do business with them again. More