Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,810 Reviews
Call Dealership (972) 290-2200
View Awards

990 E I-30

Rockwall, TX

75087

Directions

By Type

Showing 1,810 reviews

September 17, 2025

I was met immediately after I pulled into service center. My associate was very good More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
Report | Print
Sep 20, 2025 -

Group 1 Ford of Rockwall responded

Hi Gary, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Sep 27, 2025 -

Gary responded

I was very satisfied with the service I received. My service tech , Mady kept me informed of progress on my Ranger. She was knowledgeable and courteous. I gave the dealership 5 stars . I will use Rockwall Ford again and request Mady .

September 17, 2025

Service personnel were courteous and the service was done quickly. I was completely satisfied with my visit. More

by trent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
Report | Print
Sep 20, 2025 -

Group 1 Ford of Rockwall responded

Hi Trent, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2025

Awesome dealer, nice service center 👌 my car was service in less than an hour. I got my lost key replaced at a cheaper price compared to the previous dealer I intended using. More

by obasjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Sep 20, 2025 -

Group 1 Ford of Rockwall responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2025

Tina was very helpful and the work they did seems to have fixed the problem. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Report | Print
Sep 15, 2025 -

Group 1 Ford of Rockwall responded

Hi Mark, thanks for your praise and kind comments about Tina. Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2025

It was a great and quick service- turned my car in on Friday afternoon and received it back Saturday evening More

by karenveazey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Sep 16, 2025 -

Group 1 Ford of Rockwall responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2025

Prompt appointment window with courteous service staff and excellent overall service. Would recommend for future service appointments. More

by aghunter12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Chase
Report | Print
Sep 16, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 12, 2025

Staff was extremely knowledgeable and helpful throughout this process. Professional demeanor from start to follow up finish! More

by alekhinekidd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Pugh/ sales and Armando/ finance
Report | Print
Sep 14, 2025 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2025

Great service advisor that kept me informed of his progress, also was very prompt with paperwork! More

by osgoodlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Sep 10, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2025

Kris was great. He was able to get my car repaired using the carmax warranty More

by Kevin.hamblin77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Report | Print
Sep 11, 2025 -

Group 1 Ford of Rockwall responded

Hi, thanks for your praise and kind comments about Kris. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2025

I appreciate the efforts of those in the service department to get vehicles in and out quickly. More

by jsdtexas91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 13, 2025 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...
5
6
7
...
181