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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
1,810 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,810 reviews

September 06, 2025

Thanks Javier for your time today servicing my Bronco and adding my reward points to the balance. I love a good deal. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 14, 2025 -

Group 1 Ford of Rockwall responded

Hi Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2025

I had my truck repaired and Clayton was extremely professional along with the whole service center. More

by Woosa54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton
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Sep 08, 2025 -

Group 1 Ford of Rockwall responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2025

Merri was so nice and kept me updated. Loved your guys bringing me my truck. More

by cronef076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri forgot the names of the porter but they great
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Sep 08, 2025 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2025

Best dealership in rockwall Texas , I’d like to thank Trevor and Matt for my brand new ford single cab !!! More

by Xzavianflores9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor , Matt
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Sep 07, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevor and Matt here at Rockwall Ford! Thank you again, and have a fantastic day!

September 03, 2025

Got car in and got fixed in timely manor and got us a loaner, did good quality work More

by Ryan.schmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 07, 2025 -

Group 1 Ford of Rockwall responded

Hi, thank you so much again for your feedback! We hope you have a great day!

September 03, 2025

Outstanding. I felt comfortable from the time I arrived until the time I left. Mady my service representative was pleasant, informative and explained the entire p More

by Oldman3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mady
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Sep 08, 2025 -

Group 1 Ford of Rockwall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rockwall Ford. If you have any further questions, please give us a call. We're always happy to help!

August 30, 2025

Easy to schedule an appointment in advance. Simple oil and filter change and tire rotation took longer than anticipated- 2 hours. More

by Williamebahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bohn
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Sep 02, 2025 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2025

She was very helpful! Amazing honestly! Very attentive! I will completely recommend her!! From the get go she was very proficient, and recommend all the extra work, withou More

by noemtz1981
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Sep 03, 2025 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Thanks again for the recommendation, and have an amazing day!

August 30, 2025

Merri was an excellent advisor and assisted me making decisions relative to my auto service needs. I rate her a strong 5 star advisor. More

by Don S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
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Sep 03, 2025 -

Group 1 Ford of Rockwall responded

Hi Don, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We hope you have a great day!

August 30, 2025

After making an Appointment (7:30 am) and my advisor not being available, Merri Jordan stepped up and helped me. She show what team work means and took care of my truck. Service was done in 1 1/2 hours and More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Report | Print
Sep 03, 2025 -

Group 1 Ford of Rockwall responded

Hello Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

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