Group 1 Ford of Rockwall

Everyone at Rockwall Ford is pleasant and always willing to help. I always ask for service advisor Jamie. He’s excellent to work with. I appreciate the shuttle service too. to help. I always ask for service advisor Jamie. He’s excellent to work with. I appreciate the shuttle service too. More

The Service Department especially Ozzy/Oscar - this guy - wow — World-Class service - each person treats you like family! They keep you updated and are very professional! The entire team is amazing 🤩 wow — World-Class service - each person treats you like family! They keep you updated and are very professional! The entire team is amazing 🤩 More

The service advisor was very polite and keep us informed about the progress. Our advisor explained everything about the progress. Our advisor explained everything More

I have had great service results at Rockwall Ford. Used the mobile service for the first time today. Mitchell set up the reservation and kept me up to date with arrival time for the technician. Joseph Used the mobile service for the first time today. Mitchell set up the reservation and kept me up to date with arrival time for the technician. Joseph was technician that arrived and did the service promptly. He was really nice and helpful. Thanks More

Kris was excellent to work with. Making the time spent getting repairs smooth and comfortable. He kept honest communication with me. I will return in the future Making the time spent getting repairs smooth and comfortable. He kept honest communication with me. I will return in the future More

My service advisor, Juan was great. Juan explained about recall on my Bronco and oil change. Juan explained about recall on my Bronco and oil change. More

Dealing with Kris was a true pleasure! He is very professional, explained everything that was needed, why, and how it was going to be taken care of. He got the car in, got the problem He is very professional, explained everything that was needed, why, and how it was going to be taken care of. He got the car in, got the problem solved, and got it back in our hands in just a few hours! We could not be more pleased! Stan Haddock More

The service was great. I was greeted as soon as I got there. Highly recommend using them. I was greeted as soon as I got there. Highly recommend using them. More

Gustavo sold me a 2025 F-150 and what an experience! This young man was very knowledgeable and respectful. What a great person to have on your sales team! This young man was very knowledgeable and respectful. What a great person to have on your sales team! More

Friendly staff that listens. Work on the vehicle was done quicker than expected. Beat expectations Work on the vehicle was done quicker than expected. Beat expectations More