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Group 1 Ford of Rockwall

Rockwall, TX

Overview
Reviews
Vehicles
4.8
2,023 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 2,023 reviews

February 26, 2026

I was greeted with a smile at my vehicle and Maddy kept me well informed as I had my tires rotated with an alignment. The delivery service was very convenient. More

by johngillespie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddy
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Mar 01, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Everyone courteous and you’re kept informed of your vehicle’s progress and estimated time of service completion. Waiting area is comfortable. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Michael and Mitchell
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Mar 01, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

JJ absolutely made this purchase a great experience. I’ve bought a lot of cars in my life and there are not many people selling cars anymore like JJ. Five stars probably isn’t enough! More

by johnsafrans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
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Mar 01, 2026 -

Group 1 Ford of Rockwall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Rockwall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2026

They are amazing especially Javier he was so nice to me and helpful thank you. More

by Ginapoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Feb 27, 2026 -

Group 1 Ford of Rockwall responded

Hello, we're happy you found our staff Javier to be so supportive during your experience here at Group 1 Ford of Rockwall. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

Easy to reach and they were waiting for me. Picked the truck up the same day I dropped it off. More

by Bhalefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hudds
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Feb 27, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2026

The Service personnel were very professional. They addressed all of the issues that I had. I would recommend them for service to anyone. More

by Eltonjones05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
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Feb 26, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2026

Juan in service was awesome very professional and helpful throughout the whole process. First tmr. Will be back More

by russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 26, 2026 -

Group 1 Ford of Rockwall responded

Hi Russell, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2026

Really liked how they kept me informed of what was going on with my truck. The waiting area is clean and well stocked with refreshments More

by Butterfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan- service department
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Feb 21, 2026 -

Group 1 Ford of Rockwall responded

Hello, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

February 17, 2026

This is a super easy service! I would highly recommend for anyone instead of going into the dealership. More

by Casi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
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Feb 19, 2026 -

Group 1 Ford of Rockwall responded

Hi Casi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2026

Great service department on time and very informative, they will get you in and out quickly More

by Stevencade78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Feb 19, 2026 -

Group 1 Ford of Rockwall responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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