Group 1 Ford of Shreveport

In for state inspection . Staff very helpful and work was done very fast. Did not have appointment. Multi point inspection also done which I appreciated. Staff very helpful and work was done very fast. Did not have appointment. Multi point inspection also done which I appreciated. More

Noah, my advisor, was very professional and helpful. Kept me informed the whole time and was easily accessible. Thanks! Kept me informed the whole time and was easily accessible. Thanks! More

It was a dealership was a great atmosphere sales person. Mike Mackie was a great sales person in the close out. Manager was a great experience explaining the warranty I just had overall I was really surpris Mike Mackie was a great sales person in the close out. Manager was a great experience explaining the warranty I just had overall I was really surprised. I had overall greatest experience. I will be buying another vehicle from this. More

Hunter was very kind and helpful with explaining some of the features in the car. He took his time and went over everything and told me that he was just a phone call away. the features in the car. He took his time and went over everything and told me that he was just a phone call away. More

Great service and the tech was friendly and polite. The price was reasonable, great job The price was reasonable, great job More

Good service and courteous staff . Always use dealership’s service department to get my oil change. Always use dealership’s service department to get my oil change. More

It took 2 hours for an oil change even though I had made an appointment. Also, when I checked out they told me a price that was significantly higher than the price quoted when I checked in. They stated it w an appointment. Also, when I checked out they told me a price that was significantly higher than the price quoted when I checked in. They stated it was due to oil prices, but said the iPads they use to check people in hadn’t been updated to reflect the price change. More

Love this dealership both the service department and sales. Great people, excellent customer service, communicates well, and does a good job. sales. Great people, excellent customer service, communicates well, and does a good job. More

Service dept was ok, should of been more organized, didn’t appreciate being told something was broke that wasn’t. didn’t appreciate being told something was broke that wasn’t. More

They were very kind a patient while I shopped around. They waited on me to be ready so I could pick out my dream truck. They waited on me to be ready so I could pick out my dream truck. More