Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
Vehicles
4.8
863 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

Directions

By Type

Showing 863 reviews

August 07, 2026

I’m new to the area and the appointment process was great… being able to schedule via the internet on the weekend. Service personal was very understanding and made the process very good from a bad situ More

by Olofgruszeczka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female: I think Ashley
Report | Print
August 06, 2026

Awesome teamwork and clean atmosphere was on display. Mr. Braswell made my experience one to remember. More

by ParkerZ4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Quiton Braswell, Richard Lambert
Report | Print
Aug 07, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2026

Everyone was pretty friendly, I went in to have an oil change and it would have helpful if the advisors had more knowledge of the promotions offered and what they included, I received a promotion via emai More

by renecoke50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Beaso
Report | Print
August 05, 2026

Had an appointment for oil change tech was very courteous took all the information needed showed me to waiting area More

by plumbjonathan
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Haley
Report | Print
Aug 07, 2026 -

Group 1 Ford of Shreveport responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2026

My salesperson Mrs Janet Haynes did a great job getting me into a 2026 Ford Explore.thanks to financial support. I am truly enjoying it.Group 1 Shreveport. More

by Brenda7224js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lambert, Janet Haynes
Report | Print
Aug 05, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy you found Janet Haynes to be so supportive during your experience here at Group 1 Ford of Shreveport. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2026

Love my f150 nice taxi when leaving over McNugget thank u thank you thank you More

by johnfglidewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Jul 26, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2026

Didn't have an appointment and they still got me in and got took care of thank you very much. More

by Johnnycoats350
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 27, 2026 -

Group 1 Ford of Shreveport responded

Hi, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

July 23, 2026

Good service and the service rep was very kind and helpful. The waiting room is clean with a great coffee machine. More

by dwcsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Jul 26, 2026 -

Group 1 Ford of Shreveport responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

July 21, 2026

The salesman was courteous and professional. He was also knowledgable of the vehicle. It was an all around good experience, and I would recommend Group 1 Ford. More

by Van
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler
Report | Print
Jul 22, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

Horrible and unfriendly. they will hold your vehicle for 3 days just to scan it More

by Broderick Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Jul 22, 2026 -

Group 1 Ford of Shreveport responded

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to be without your vehicle, especially when you're waiting for diagnostic work to begin. Our goal is to provide timely service and clear communication throughout the repair process, and it sounds like we fell short in your case. We would appreciate the opportunity to learn more about what happened and address your concerns directly. Please contact our Service Department at your convenience and ask for the Service Manager, Larry Starratt, so we can review your visit and work toward a resolution. We value your business and appreciate your feedback as it helps us improve our customer experience. Thank you, Larry Starratt Jr. Service Director (615) 859-0000 x404 lstarratt@group1auto.com

1
2
...
87