Group 1 Ford of Shreveport

Awesome customer service. Mr Earl is a real professional, always ask for him, treats me right Mr Earl is a real professional, always ask for him, treats me right More

This entire experience was strange. The saleswoman was rude any time we asked for her to help us out on the price etc. The individual in finance was also rude and seemed to have a chip The saleswoman was rude any time we asked for her to help us out on the price etc. The individual in finance was also rude and seemed to have a chip on his shoulder. No one from the dealership reached out post sale etc. Not the first place I would go to purchase a vehicle. More

It’s very clean, the employees were all very helpful and polite. The bathrooms and sitting area are nice. Need to change the tv off of the news stations; too much politics makes people grumpy. polite. The bathrooms and sitting area are nice. Need to change the tv off of the news stations; too much politics makes people grumpy. More

Service was handled well once a technician was assigned. Javen, James. and Earl were very helpful. My vehicle was serviced quickly, and I was able to pick it up on time. Javen, James. and Earl were very helpful. My vehicle was serviced quickly, and I was able to pick it up on time. More

Very friendly staff and great service Efficient service, checked everything on my vehicle that I asked for checked everything on my vehicle that I asked for More

The salesman Sam Welch, was extremely professional. He answered all of our questions, allowed a good test drive and walked us through purchase process. Never any pressure, even when other customers we He answered all of our questions, allowed a good test drive and walked us through purchase process. Never any pressure, even when other customers were interested in same vehicle. After purchase price was agreed on he found a way to get puchase price discounted more. Financial officer Albert Stoma excellent job, professional, very organized. Worked diligently to find best interest rate More

This was the best experience at a dealership that I have ever had. Samuel is a great salesman. ever had. Samuel is a great salesman. More

Very nice and polite would recommend it to anyone very professional love it all thanks professional love it all thanks More

So helpful! !!!! so much of care for me as a customer. I felt like I was family and what an amazing job to get service in a timely matter and done right… great jo !!!! so much of care for me as a customer. I felt like I was family and what an amazing job to get service in a timely matter and done right… great job Stephen Martinez More

The salesmen were outstanding and quite helpful. Clean dealership and knowledgeable people to assist you. Clean dealership and knowledgeable people to assist you. More