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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
Vehicles
4.8
863 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 863 reviews

July 19, 2026

Great service every time I visit. They treat me and my daughter so well. Will always be a valued customer! More

by Blonadier76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jul 19, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 17, 2026

Always fast friendly service. Convenient appointment times and great customer service. Friendly , professional and knowledgeable staff. More

by shelleypate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Simon and Christian, Richard Lambert, Janet Haynes
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Jul 18, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 15, 2026

Group 1 Ford’s service dept oversaw the maintenance on my f250. Although it got delayed due to parts, they took care of me and made it right. Would recommend to others. More

by williamveal29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Beason
Report | Print
Jul 17, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2026

Extremely good service and customer service ! fair wait time and good coffee. Pricing and repairs on the mark. More

by T rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J
Report | Print
Jul 15, 2026 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2026

As usual, I had excellent service and was treated like family. Kudos go to Haley and Shawn for their assistance. More

by david.tolbert2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Haley and Shawn
Report | Print
Jul 15, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2026

Everyone was very nice. My advisor was A J. He was very nice and helpful. More

by Sjoneshunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J, Richard Lambert
Report | Print
Jul 12, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2026

Easiest vehicle purchase ever! Janet was great! Albert in Finance was awesome! I will be telling everyone I know what an excellent buying experience it was. More

by elysian7g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert, Janet Haynes
Report | Print
Jul 05, 2026 -

Group 1 Ford of Shreveport responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2026

Dropped vehicle off and was able to get courtesy ride home. Was also able to get a return ride to dealer. Very convenient!! More

by Lpcookgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in service dept
Report | Print
Jun 26, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2026

Everyone was so nice and accommodating the service was fast and good and so pleasant More

by Latsos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah and Matt. Service. 5 stars
Report | Print
Jun 17, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Excellent service. Very pleased Service advisor was very helpful and they finished quickly as promised More

by Twilcox723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bautista
Report | Print
Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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