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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
829 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 829 reviews

April 29, 2026

AJ was very helpful and I was in and out in about an hour. I was very impressed. More

by alanvandyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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May 14, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you have any further questions, please give us a call. We're always happy to help!

April 26, 2026

They were extremely helpful and quick got it fixed same as I was on the road. 1 of the best dealership encounter I have had More

by Bill Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
Report | Print
Apr 27, 2026 -

Group 1 Ford of Shreveport responded

Hi Bill, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2026

Everyone that helped me out was very kind and assisted me right away when I got there More

by estefannyrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Apr 27, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2026

From the moment I walked in, the staff was attentive and welcoming. AJ who was my rep had clear communication and a genuine commitment to going above and beyond to ensure everything was seamless. It’s rare More

by Hur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bautista Jr
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Apr 27, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2026

The people there were straight forward and attentive. They completed the work discussed in a timely manner. More

by laddmcinnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock , Richard Lambert, Janet Haynes
Report | Print
Apr 27, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2026

Clean, friendly and quick service. AJ was my advisor and was great to work with. More

by chickenfried85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Apr 19, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2026

Brock was great assisting with my oil change. I will definitely come back. 5 stars! More

by DJBarth57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
Report | Print
Apr 20, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2026

Service writers were awesome they took care of me quickly I'm very pleased with the service team More

by sptech1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Apr 07, 2026 -

Group 1 Ford of Shreveport responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

You have the absolute best service manager Hailey and that makes your service department excellent! More

by Sassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Peters
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Apr 06, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2026

My oil change was completed in a timely manner. Also my service advisor AJ was very informative and professional. The waiting room was also cleans and the coffee was fresh. More

by jbato78137
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Richard Lambert, Janet Haynes
Report | Print
Apr 06, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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