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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
Vehicles
4.8
863 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 863 reviews

June 15, 2026

I appreciate how quickly Sean was able to get my oil changed and tires rotated. More

by plynch606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

June 14, 2026

Recalls handled promptly, great communication, kept in touch with progress of repairs, A+ car dealer. More

by dhill1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 14, 2026

Amazing Experience will refer my friends and family to purchase from Group 1 Ford. They went over and beyond to make sure every need was met. Customer service was a 10/10. Group 1 is a great name for this More

by theglamorousboutique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher and Quentin
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Jun 16, 2026 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2026

Haley Peters is the Best and Sean Riley is a Top Service Advisor! Best two around! More

by Bubba Turpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Peters and Sean Riley
Report | Print
Jun 15, 2026 -

Group 1 Ford of Shreveport responded

Bubba, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Shreveport! If you have any further questions, please give us a call. We're always happy to help!

June 12, 2026

Group 1 is very thorough and they do an excellent job with my car. I recommend. More

by sdshawndion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 12, 2026 -

Group 1 Ford of Shreveport responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. Thanks for the recommendation, and have an amazing day!

June 08, 2026

Poor service, very over priced! It took over twenty hour to even look at it. More

by ginabeach62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Report | Print
Jun 10, 2026 -

Group 1 Ford of Shreveport responded

I am very sorry to hear about your experience. Please give me a call directly so that I can help. Chris Magill General Manager cmagill@group1auto.com (318) 524-4543

June 08, 2026

Great service and friendly tech. Came to my work, rotated my tires and changed my oil. Would highly recommend! More

by shelleypate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz & Christian
Report | Print
Jun 10, 2026 -

Group 1 Ford of Shreveport responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2026

Group 1 went above and beyond for my family. I’m a Navy veteran stationed at NCBC Gulfport Ms and we were traveling to visit my daughter’s college university when we had a breakdown. AJ and the More

by Toriano79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bautista Jr
Report | Print
Jun 08, 2026 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Shreveport. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2026

Everything about having my truck serviced went well. From calling to make the appointment to honoring a coupon for a discount. I was very satisfied with the service and the service consultant. More

by stephenoden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jun 08, 2026 -

Group 1 Ford of Shreveport responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Shreveport. We look forward to your next visit! Take care!

June 03, 2026

The service department manager is a good person and will make things right when they have made a mistake. More

by spencer860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
Jun 05, 2026 -

Group 1 Ford of Shreveport responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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