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Group 1 Ford of Shreveport

Shreveport, LA

Overview
Reviews
4.8
685 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 685 reviews

June 10, 2025

I really like rountree. .with the exception of zawn ivory every other employee has been honest and commendable..i recommend stephen martinez as my service advisor.. More

by Tina Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen martinez
Report | Print
Jun 12, 2025 -

Group 1 Ford of Shreveport responded

Hi Tina, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

Very professional, patient and knowledgeable! A pleasant and a great buying experience. Hunter is the best! More

by lour2875
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Hosteller (?)
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Jun 12, 2025 -

Group 1 Ford of Shreveport responded

Hi, we're happy you found Hunter to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

Love this service department fast friendly Professional Service! Stephen is always absolutely incredible very knowledgeable honest and friendly amazing service experience he's the reason I will continue to More

by Cgallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
Report | Print
Jun 11, 2025 -

Group 1 Ford of Shreveport responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

I appreciated the urgency they displayed during my oils change service. It was a quick painless experience. More

by Erik Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was great.
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Jun 10, 2025 -

Group 1 Ford of Shreveport responded

Hi Erik, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

That much money and still doing same thang. Two weeks ago C E enter Ford put a full new engine in truck..Ro u better mechanic said that there was a ABS not plugged in that caused the problem. More

by jlindsey486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jam e Baker
Report | Print
Jun 06, 2025 -

Group 1 Ford of Shreveport responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

June 03, 2025

The staff was very nice and welcoming. They went above and beyond during my visit. It’s the reason I returned to have another service by them. More

by Kierston McPherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javen McCree (five out of five stars!), Richard Lambert, Janet Haynes
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Jun 07, 2025 -

Group 1 Ford of Shreveport responded

Hi Kierston, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Great service. My vehicle was picked up then delivered back to me all in the same day. More

by ortegov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler 0rtego
Report | Print
Jun 07, 2025 -

Group 1 Ford of Shreveport responded

Hi, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2025

Everybody in the entire dealership was amazing. Hunter, my guy that sold me my Dark Horse was so knowledgeable abt everything. More

by keithchamblin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Hostetler, Richard Lambert
Report | Print
Jun 07, 2025 -

Group 1 Ford of Shreveport responded

Hi, thank you for your kind review. We are happy to pass along your comments to the team here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

The advisor was professional and friendly. Had to bring the car back because it wasn't running right. It was fixed right away.. More

by Kfvidrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 05, 2025 -

Group 1 Ford of Shreveport responded

Hello, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 29, 2025

Great organization, caring people and they’ll go the extra mile, make other recommendations, remind people when to come back More

by 45hame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
Report | Print
May 30, 2025 -

Group 1 Ford of Shreveport responded

Hello, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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