Group 1 Ford of Shreveport

The service was excellent. The staff was very friendly and kept me well informed about the services being done to my vehicle. The wait time was short and I enjoyed coffee whi The staff was very friendly and kept me well informed about the services being done to my vehicle. The wait time was short and I enjoyed coffee while l waited. More

Had my car towed in. Great customer service and great phone etiquette from Javen. Thank you for fixing my car in a timely manner. Great customer service and great phone etiquette from Javen. Thank you for fixing my car in a timely manner. More

Very nice staff. My salesman was more than a pleasure to work with, very knowledgeable and kind. The guys in finance were simply awesome. I’m always on edge when goin My salesman was more than a pleasure to work with, very knowledgeable and kind. The guys in finance were simply awesome. I’m always on edge when going to the car lot and working with difficult people in sales but not at Rountree Ford, the receptionist and other staff were so kind. Most important, they gave me a good DEAL!!!! More

Zawn was very helpful from start to finish in the service department. Made the whole day better department. Made the whole day better More

I really like rountree. .with the exception of zawn ivory every other employee has been honest and commendable..i recommend stephen martinez as my service advisor.. .with the exception of zawn ivory every other employee has been honest and commendable..i recommend stephen martinez as my service advisor.. More

Very professional, patient and knowledgeable! A pleasant and a great buying experience. Hunter is the best! A pleasant and a great buying experience. Hunter is the best! More

Love this service department fast friendly Professional Service! Stephen is always absolutely incredible very knowledgeable honest and friendly amazing service experience he's the reason I will continue to Service! Stephen is always absolutely incredible very knowledgeable honest and friendly amazing service experience he's the reason I will continue to bring my vehicle to Rountree Ford More

I appreciated the urgency they displayed during my oils change service. It was a quick painless experience. change service. It was a quick painless experience. More

That much money and still doing same thang. Two weeks ago C E enter Ford put a full new engine in truck..Ro u better mechanic said that there was a ABS not plugged in that caused the problem. Two weeks ago C E enter Ford put a full new engine in truck..Ro u better mechanic said that there was a ABS not plugged in that caused the problem. More

The staff was very nice and welcoming. They went above and beyond during my visit. It’s the reason I returned to have another service by them. They went above and beyond during my visit. It’s the reason I returned to have another service by them. More