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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.8
2,381 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,381 reviews

December 01, 2025

Serena helped me with the vehicle purchase and worked out a great deal for my very first purchase. The process was easy and Serena was so nice, transparent , and professional. Thank you! More

by Atxgyrl04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serena Wessels
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December 01, 2025

They did great and they finished it in about an hour. I’m happy with the oil change work. Great work. More

by teximom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
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December 01, 2025

All was great but the finance process was slow to start due to low staffing from what I was told More

by Jose.h101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris was the person I worked with and was awesome , Greg Kimball
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November 30, 2025

They Always do good quality work , friendly and professional. never had an issue with ford More

by Deliarenee31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie W, Greg Kimball
Report | Print
November 29, 2025

Great communication, Richard’s friendly customer service, detailed diagnostics, efficient results, and repair. Very pleased! More

by Laura
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dittrich
Report | Print
Nov 30, 2025 -

Group 1 Ford of South Austin responded

Hi Laura, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

I came In for and engine replacement an Chad was my advisor I was in and out of there in a week and a half he communicated well and when I reach out he responded fast I had good experience will have my More

by Jadin bracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
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Nov 27, 2025 -

Group 1 Ford of South Austin responded

Jadin, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

Jackie was awesome never have any issues. Thanks for an easy trip. Will come back soon More

by justin.p.newhart97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie wiora, Greg Kimball
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Nov 27, 2025 -

Group 1 Ford of South Austin responded

Justin, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

Jack was amazing in the Ford service center, very helpful and knowledgeable. We were in and out in less than an hour. More

by amprince88.ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack, Greg Kimball
Report | Print
Nov 25, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

I took my 2020 Ford F-150 to Group 1 Ford dealership for routine maintenance. The oil was changed and the air filter were changed. Chad, the maintenance advisor was friendly and helpful. He knew I was th More

by Lkolvoord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 25, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2025

Refugio Luna was super helpful and very nice! My service was done extremely quickly. Will definitely be back. More

by momoagogo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Luna
Report | Print
Nov 26, 2025 -

Group 1 Ford of South Austin responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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