Back

Group 1 Ford of South Austin

Austin, TX

4.7
2,548 Reviews

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,548 reviews

March 24, 2026

We found our perfect car. They had lots of inventory and the prices were good and the service was very quick and helpful would definitely recommend! More

by Thompson14
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raphael Lee
March 24, 2026

Fast service and a friendly, honest team. Communication was prompt, and the warranty process was handled well. It would be even better if loaner cars were available during repairs. Increasing More

by ericw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
March 23, 2026

At Maxwell Ford, there is great customer service! My car was ready the same day. Thank you. More

by byrdlet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
March 21, 2026

Buyer Beware! I was in process of buying 2025 Ranger Raptor, Eric the sales rep initially stated he could remove the "Gold Warranty" fee of $1995 to lower the pri More

by ATXHolleran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric
March 21, 2026

As usual, the service was thorough, professional, considerate, and timely. I am grateful for Maxwell Ford. More

by ray zachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Mar 24, 2026 -

Group 1 Ford of South Austin responded

Hi Ray, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 21, 2026

We have been customers for ford for years but as of late we have only had terrible experiences. More

by Juliadonovan89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawni
March 21, 2026

Well they have a good selection of vehicle from to choose from and some time they might make you a good deal. More

by gsanchez0444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Mar 23, 2026 -

Group 1 Ford of South Austin responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 20, 2026

Oil change was very quick and I got to watch a video of the work performed. More

by jwmenefee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2026

Excellent service & communications. Service rep did great work; timely and courteous; pleasure working with everyone. More

by dpogeary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schaff , Greg Kimball
Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 19, 2026

The pick up and delivery back to home is the best. Not having to get out in this cold windy day and dealing with Austin traffic and construction is such a wonderful service Thank you More

by Preck7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Mar 22, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

1
...