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Group 1 Ford of South Austin

Austin, TX

4.7
2,289 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,289 reviews

August 08, 2025

I bought my Escape at Maxwell and have had it serviced there for the last 9+ years. Excellent service , I rely on them to keep my car in great shape. More

by lahrens715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen , Greg Kimball
Aug 10, 2025 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

August 07, 2025

Jonathan, service advisor was amazing. Very personal. Explain the process and accepted responsibility when part need was not in stock. I'll keep coming back to Maxwell. More

by elliott.e.eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan M., Greg Kimball
Aug 09, 2025 -

Group 1 Ford of South Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 06, 2025

The team at Maxwell is fantastic. From Josh in sales to Finance and service. I have had a wonderful experience More

by Jbrownblue3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and John, Greg Kimball
Aug 09, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

Quick and accurate service. I had an oil change and rear breaks serviced. The Service Advisor was on top of the work. More

by markheene@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Aug 07, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

Stopped in after work for an oil change,air filter & break fluid flush. Was helped right away with my advisor Shaff Sheikh , who was very friendly and helpful. I didn’t wait very long & was sent a video More

by Lindaseiders2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh , Greg Kimball
Aug 05, 2025 -

Group 1 Ford of South Austin responded

Hi, thanks for your praise and kind comments about Shaff. We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2025

They did a good job. They even let you know about car when the car was there and when it coming back More

by breveile1539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Pugmire
Aug 06, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

August 05, 2025

Almost a seamless car purchase. A glitch with the bank, only because it was a cash purchase. No pressure, OTD price given upfront. 5 Stars! More

by l_messinger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Beasley
Aug 06, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

Harrison was the best! He was very thorough throughout the entire process and definitely satisfied our expectations. We appreciate all his help and advice! He was thoughtfu More

by aryn_portillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Hughes
Aug 06, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2025

Troy is an excellent sales person! He did a really great job helping us out! More

by juana83jurado
Recommend Dealer
Yes
Employees Worked With
Troy
Aug 05, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2025

Megan was so helpful during my service visit today. I appreciated her great customer service!! More

by Madeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Aug 05, 2025 -

Group 1 Ford of South Austin responded

Hi Madeline, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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