Group 1 Ford of South Austin

As always, very pleased with my visit to Maxwell Ford’s service center. Shaff was very personable, thorough and took the time to learn about my vehicle. My vehicle was ready before the time promised. service center. Shaff was very personable, thorough and took the time to learn about my vehicle. My vehicle was ready before the time promised. More

They listen to raised concerns, and give recommendations. They make a visit for car service pleasant They make a visit for car service pleasant More

Super awesome service team! I gave Buzz a last minute call on a Friday night and let him know I was out of town and needed to get back to Louisiana by Saturday. After getting my I gave Buzz a last minute call on a Friday night and let him know I was out of town and needed to get back to Louisiana by Saturday. After getting my car towed to the dealer, Buzz and Nick James made the impossible possible by diagnosing, repairing and ops checking my Ford Expedition’s major coolant leak and returning it to me the same day! This awesome service team saved me from having to pay for a rental car to make it home for work. Buzz and Nick are doing the lords work keeping these Pe-Oh-Es Fords road-worthy. Seriously, I’ve had issue after issue with my ford expedition. I’ve had several transmission issues in the past which ruined a different family trip for me, and this time the coolant leak left me stranded on the side of the road with my 3 kids in the middle of Austin. I’m considering selling my American made Pe-Oh-Es for something else. As an active duty service member I was happy to buy an American brand vehicle, but after having my leave ruined twice I’m regretting that decision. Thanks again Buzz and Nick for fixing my Pe-Oh-Es on such a tight schedule! Awesome people just poor product from Ford. More

Absolutely the worst dealership I’ve ever been to the constant grind and hustle to get you in and out is ridiculous I took my autistic child and after being there for 6 hours and overhearing the financin constant grind and hustle to get you in and out is ridiculous I took my autistic child and after being there for 6 hours and overhearing the financing dept saying they could care less how long I wait is ridiculous I wanted to leave but the salesperson was running like a chicken with his head cut off to get Me to stay even following me to my vehicle and even calling me when we went to go get lunch down the street at whataburger finally I get my vehicle and three weeks later I’m t boned I go back to the dealership to see what can be done and my salesperson Troy didn’t care of course On to the next sale but what is crazy is he has the nerve to text me last week to say if I can please give him a five star review that’s incredible to text a man on his personal line months later not even asking if I’m okay or My brand new Truck but you ask for a review I will never do business there again and I warn you guys to buy somewhere else! More

Troy and Chris were so wonderful and kind. They really made the whole process fun and exciting. The entire staff was very warm and welcoming from the beginning. They really made the whole process fun and exciting. The entire staff was very warm and welcoming from the beginning. More

Stephen was amazing. We told him what we wanted and he got us exactly what we asked for. Chris the Business Manager was great as well We told him what we wanted and he got us exactly what we asked for. Chris the Business Manager was great as well More

Service manager Ray Luna was phenomenal and made the experience positive. He explained each service recommendation fully. experience positive. He explained each service recommendation fully. More

Fast, friendly and knowledgeable. Was in for routine service and they discovered two issues that I didn’t know I had. Thankfully, they extended warranty, covered both of them. I appre Was in for routine service and they discovered two issues that I didn’t know I had. Thankfully, they extended warranty, covered both of them. I appreciate the thorough inspection that caught the issues before they were a problem. More

We are very happy with the purchase of our new Ford Escape! Thanks to the help and kindness of Troy, a sensational salesman and an excellent person! He has always been helpful in all the vehicle matter Escape! Thanks to the help and kindness of Troy, a sensational salesman and an excellent person! He has always been helpful in all the vehicle matters we make with you! Thank you. More

Troy made our experience a great one. He was very friendly, courteous, knowledgeable, and professional. He went the extra mile to take care of us. He was very friendly, courteous, knowledgeable, and professional. He went the extra mile to take care of us. More