
Group 1 Ford of South Austin
Austin, TX
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Service was great on my 2018 Ford expedition. Was kept in the loop and even given a video of the problem happening in real time after problem was verified Was kept in the loop and even given a video of the problem happening in real time after problem was verified More
I saw a used vehicle online, called Maxwell Ford and talked to Serhiy. He met me outside when I pulled up and had the vehicle I wanted to test drive ready to go. Great test drive! Serhiy was friendly, p talked to Serhiy. He met me outside when I pulled up and had the vehicle I wanted to test drive ready to go. Great test drive! Serhiy was friendly, personable, and made sure I was comfortable with all aspects of the vehicle before moving to sales process. Overall, a fast, easy process. More
Maxwell was quick to try to sell me $850 of "needed service" on a 25 month old 2021 F150 with 22.5k miles on it. But they kept it for more than 24 hours for a warranty battery replacement. My truck service" on a 25 month old 2021 F150 with 22.5k miles on it. But they kept it for more than 24 hours for a warranty battery replacement. My truck needs $700+ of fuel system service at 22.5k miles? The alignment is shot? An OEM battery can't last two years? More