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Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.7
2,289 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 2,289 reviews

July 19, 2025

I will only use Maxwell Ford for any repairs on My Truck. Jackie is great More

by anewhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora
Report | Print
Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2025

Shaff is great, always friendly and helpful. Goes above and beyond, making sure the experience is positive. More

by rodriguezem214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff, Greg Kimball
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Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

My advisor Shaff was excellent. This was was a scheduled maintenance and he knew I had another appointment after the visit that day. He made sure the job was done and got me back on More

by tjaeckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff Sheikh
Report | Print
Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

Shaff did a fantastic job! I was provided with world class customer service, and I had no complaints! More

by Tyleralarid2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaff, Greg Kimball
Report | Print
Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Maxwell Ford. If you have any further questions, please don't hesitate to reach out!

July 18, 2025

My experience was quick and easy. Knowledgeable and caring. Took care of me the entire time. More

by luke.dahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2025

My service writer John is amazing. He takes care of the United Rentals team always. His customer service is the very best. More

by Chevy 2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, service writer
Report | Print
Jul 21, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Until the next time we meet, take care!

July 18, 2025

Came in for an oil change without an appointment, they took care of me as quick as they could. They also help me with a quote for a part I might need. Very knowledgeable and very friendly staff. More

by QUESTIONTHEORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Munoz
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Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

Buzz, my service representative was very helpful and communicated all that needed to be done during the process. I look forward to working with him again at my next service interval. More

by sbsdesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew “Buzz” Buzzerd
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Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

Service staff are knowledgeable and always friendly. Facilities are clean and the waiting area is large with comfortable seating. More

by Jen R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zishan “Z” M
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Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hi Jen, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

Great job of customer service and timely with all work completed. Would definitely recommend to anyone. More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Jul 18, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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