Group 1 Ford of South Austin

Eddie was wonderfully helpful and nice during the experience of buying my car without my husband. He answered all of my questions and helped me find the perfect car experience of buying my car without my husband. He answered all of my questions and helped me find the perfect car More

This dealership is great , service department associates are friendly and professional . I recommend this dealer over the Lincoln dealership. are friendly and professional . I recommend this dealer over the Lincoln dealership. More

Robert Aguilar the service person and his manager were excellent! Highly recommend and will return. excellent! Highly recommend and will return. More

I love the ease of coming to this dealership for the service department. Everyone is very friendly, and knowledgeable. I am usually always in and out in about an hour. service department. Everyone is very friendly, and knowledgeable. I am usually always in and out in about an hour. More

Eddie Sifuentes muy bien su servicio y atención para nosotros muy agradecidos estamos complacidos con su servicio nosotros muy agradecidos estamos complacidos con su servicio More

The service was excellent, Mr John was friendly, helpful and attentive, he did answer all my questions. The time for the service was fast and accurate. I’m happy with the dealership. and attentive, he did answer all my questions. The time for the service was fast and accurate. I’m happy with the dealership. More

I purchased my F150 back in 2019 and had the best experience ever. The service department has done a great job. I have been taking my truck there for the last four years for the oil change service. experience ever. The service department has done a great job. I have been taking my truck there for the last four years for the oil change service. This last time I came in for transmission issues, and Jackie was top notch. She delivered as promised, and so far, no issues with the transmission shifting. Great job, Maxwell Ford! More

Thanks for the quick service. It was a short time in the waiting room. Thanks. It was a short time in the waiting room. Thanks. More

Great experience with Ray Luna as the service advisor that handled the recent repair work that was needed on my truck. He listened to my descriptions of the problems that I reported and asked qu advisor that handled the recent repair work that was needed on my truck. He listened to my descriptions of the problems that I reported and asked questions to make sure he understood all of my concerns. I really liked the video clip sent by the service technician that walked through his diagnosis of the problems and recommendations for repairs and parts replacement. I also like how a link to a web page was sent with descriptions of all recommended service items and their cost. Service items could be approved/disallowed on the web page. Finally, Ray sent me a text once all service work was done and the truck was ready to be picked up. More

I found the truck on the internet and it checked all the boxes. Called and set up a appointment. Took several hours, made the deal. We asked if there were another set of keys, we were told that there was. T boxes. Called and set up a appointment. Took several hours, made the deal. We asked if there were another set of keys, we were told that there was. The very next day we tried the second set of keys and the Fob did not work, even with new batteries, they were also missing the inside key. Called the dealership and was told that was those were the keys that came with the truck. If we wanted another Fob we would have to drive back 2 hours and pay to get another Fob. Paid $40,000.00 for a truck and you can only get one set of working keys. And didn't even top off the gas tank. I text our salesman to get the 5 digit security code, that the dealership can look up by the VIN #, and never got a response. I wonder if I will get my plates? Will not be back to buy another vehicle at this dealership! More