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Group 1 Ford of South Austin

Austin, TX

4.7
2,292 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,292 reviews

May 11, 2023

Hector is the man! He was very responsive and easy to work with!! would definitely recommend! More

by brison.matula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hector sosa
May 12, 2023 -

brison.matula responded

Hector is the man! He was very responsive and easy to work with!! would definitely recommend!

May 02, 2023

My check engine light came on less than a month of me having the car. I go to the service department and it will take a week to even look at my car. This is ridiculous. I wouldn't recommend buying a ca More

by Sjack0130
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jackie, Steve Cargo
May 03, 2023 -

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 512-916-2651. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Eric Sperling Service Manager

April 30, 2023

Eddie Sifuentes is amazing. He gave me his honest opinion. He drove the vehicle before I got there because the distance in which I live. He came out and talked to my family and More

by ts_shorter
Recommend Dealer
Yes
Employees Worked With
Don't know name
May 02, 2023 -

Group 1 Ford of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 29, 2023

Worst sales team and managers. Drove in two hours to buy a GT500 arrived on time for my appointment and the sales person left, I sat and waited no excuses from them or apologies. More

by Disappointing sales team
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick, Greg Kimball
May 01, 2023 -

Group 1 Ford of South Austin responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com

April 29, 2023

Service Department is superior to any Ford Dealership I have had multiple pleasant people, Eric, Matthew, Brandon More

by swarj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023 -

Group 1 Ford of South Austin responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2023

Thank you Anthony and Mayra for helping us to get the vehicle based in our budget. I can't complain because I got a vehicle kinda close what we have on mind. It worth the time we spend in the dealershi More

by yesenianarez78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Mayra
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 03, 2023 -

Group 1 Ford of South Austin responded

Thank you again for taking the time to let us know how w We hope to be of service to you again in the future. Best wishes, Maxwell Ford e did. We hope you have a great day!

April 27, 2023

i'd like to tell you about my experience buying a car from Maxwell Ford in Austin Texas. I bought a 2022 Mustang GT convertible with 3400 miles on it there. It was originally purchased at that dealership More

by Mike Carroll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kiel Freeman, Greg Kimball, Steve Cargo
May 01, 2023 -

Group 1 Ford of South Austin responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Ike Haines General Sales Manager jhaines@maxwellford.com

May 01, 2023 -

Mike Carroll responded

My email address is planocarrolls@gmail.com

April 19, 2023

Kiel Freeman did a great job finding me what I needed and within my budget. His time and efforts are greatly appreciated. I'll definitely be a repeat customer. More

by Lkristenh04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

April 19, 2023

They have great service and Eddie SiFuentes was great help thanks to him for making the car buying process easy. More

by BLuna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for being our customer, we appreciate your kind words!

May 03, 2023 -

Group 1 Ford of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 19, 2023

I had a great experience in a time of need . Salesman Kiel Freeman came through like a champ, experience and knowledge helped in the choice of vehicle. He helped get the deal rolling and saw it More

by Syllvrblit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it!

May 03, 2023 -

Group 1 Ford of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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