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Group 1 Ford of South Austin

Austin, TX

4.7
2,292 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,292 reviews

April 18, 2023

What a great location with a large inventory of vehicles. The waiting area was a decent space with access to charging ports. Snacks were overpriced and it would of been nice to have a change machin More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
May 02, 2023 -

Group 1 Ford of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 17, 2023

Eddie was fantastic. Had all the answers to any of my questions, and was a really great help in selecting the truck I bought More

by Heremeare
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 16, 2023

Edi Sifuentes was great very helpful, helped my family and I getting our very first truck More

by Yaretzyramos04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edi sifuentes
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words about Edi! We are very happy to hear that we were able to provide you with an enjoyable first truck-buying experience!

April 09, 2023

First time buying from Maxwell Ford. I don't look for dealer ratings as they are all equally bad. I look for a great sales person that can overcome the hurtles at the dealer. In recen More

by Just A Regular Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 08, 2023

Great service from Eddie Sifuentes. Everyone was very friendly and welcoming s Only downfall was I did not get the full tank of gas with my vehicle I was promised but oh well. I would r More

by Kelsey Bush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

April 08, 2023

Eddie did a great job and made sure to meet all my needs if the new truck I got. Thanks Eddie, finally got my dream truck. Steve in financing was super helping and friendly to work with. Great dealership. More

by davidcmoore23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes , Steve Cargo
May 02, 2023 -

Group 1 Ford of South Austin responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

March 27, 2023

Great sales managers at Maxwell. Ed Sevillano Took good care of me. And they have good prices. More

by Cwhite1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
Mar 30, 2023 -

Group 1 Ford of South Austin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Kiel is the best salesman! Love my new Ford 150 Lariat ! If you’re in the market for a truck etc.. Just ask for Kiel More

by Bosslady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiel Freeman, Greg Kimball, Steve Cargo
Mar 28, 2023 -

Group 1 Ford of South Austin responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

March 06, 2023

Terrible experience. My team and I have been buying trucks and exclusively servicing them at Maxwell Ford for 5 years. Never again. If you have heard the rumors that mana More

by Mark.a.moffatt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Mar 09, 2023 -

Group 1 Ford of South Austin responded

Thank you for bringing this to my attention. I apologize for the sales experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mathew Miera New Car Sales Manager mmiera@maxwellford.com

February 19, 2023

Attempted to purchase a ford f-150 raptor. Poor customer service and an expectation for you to drive in. Shady sales tactics and out dated leadership. They also stated they will not submit a p More

by Connor Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Pohl
Feb 27, 2023 -

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the email listed below. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Steve Cargo General Sales Manager scargo@maxwellford.com

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