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Group 1 Ford of South Austin

Austin, TX

4.7
2,289 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,289 reviews

July 17, 2025

Nico did a great job getting my service completed as promised. He went out of his way to ensure my recall work was completed. More

by Bsquare1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicola Romano
Jul 19, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Nico to be so supportive during your experience here at Maxwell Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2025

Fast and efficient service, great customer care in a timely manner and friendly service. Well Oiled machine. More

by N T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jul 18, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 15, 2025

I appreciate Maxwell’s attentiveness and thoroughness. I also really appreciated my service advisor’s (Megan) proactive communication. More

by fashby
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Jul 16, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

I was glad to be handled by the people who were working on the recall of my vehicle. From The minute I arrived until I left, the people were outstanding. They were focussed and informative, they were c More

by cbassett5387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Jul 17, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2025

I’ve been to a significant amount of Ford Dealerships and , this dealership is hands-down one of the most intuitive and helpful dealerships that I’ve ever visited. This dealership is organized, fast, and eff More

by Buccics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Jul 16, 2025 -

Group 1 Ford of South Austin responded

Hi Buccics, we are so happy to read such a great review about Maxwell Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

Everything went great, efficient service and everything went smoothly. Johnathan was a great help as well ! More

by itzelaguilarrrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jul 16, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with Johnathan! Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

Jonathan was great! The service was quick, and professional, and everything went smoothly and timely. More

by jason.young.sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 16, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

July 11, 2025

Clean and professional dealership with full suite of services. Would go back for ford repairs. More

by Bakercol98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zishan Mahmood, Greg Kimball
Jul 14, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you so much for your positive comments about Maxwell Ford! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2025

I really was impressed with this dealership’s willingness to work on an amicable and fair deal both on trade in and purchase. There wasn’t much of a need to haggle! Our sales rep was great to work with and s More

by Tony Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy, Greg Kimball
Jul 13, 2025 -

Group 1 Ford of South Austin responded

Hi Tony, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2025

Top not customer service, in and out quickly for my oil change, tire rotation and new air filters More

by michaelungaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Luna
Jul 11, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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