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Group 1 Ford of South Austin
Austin, TX
2,291 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 23, 2020
Edgar did great. Came in looking for a good deal and ended up getting a great deal!!!! I highly recommend him to any one looking for a new or one vehicle. ended up getting a great deal!!!! I highly recommend him to any one looking for a new or one vehicle. More
by Alfonsomarquez239
Employees Worked With
Edgar
June 20, 2020
Edgar is trustworthy, and so is the dealership's practices, which are the highest compliments I can pay. The experience was efficient, but not too pushy. Well done. practices, which are the highest compliments I can pay. The experience was efficient, but not too pushy. Well done. More
by Lydon Audagnotti
Employees Worked With
Edgar Cruz
June 16, 2020
Purchased a truck form this dealership. Had three diagnostic tests completed on the truck. One of the tests turned out to be a lie. Found out after purchase within 1000 miles but I drove from Austin diagnostic tests completed on the truck. One of the tests turned out to be a lie. Found out after purchase within 1000 miles but I drove from Austin to Maine with the truck so could not go back to complain. Broke down in Bristol Tennessee. Called the dealership 6 times, no return call or correspondence. Contacted Ford Corporate, they got through to the GM who stated he would call back in 15 minutes ( mind you this is A MONTH later ) No return call. When I call, they state they are transferring the call. It gets transferred, rings twice and then dial tone. Highly recommend going to another ford dealer. Classless customer service More
by James
Employees Worked With
Harry, Craig, others
June 10, 2020
Great service. Bought a car within 30 minutes. Straight to the point and good price. Recommend Edgar. I’ll be coming back to this dealer on my next purchase to the point and good price. Recommend Edgar. I’ll be coming back to this dealer on my next purchase More
by ozzguzman
Employees Worked With
Edgar Cruz
June 07, 2020
Edgar Cruz was excellent today he was very helpful and friendly , great costumer service and bilingual which help us on our purchase today great guy friendly , great costumer service and bilingual which help us on our purchase today great guy More
by Carlosgomez2783
Employees Worked With
Edgar Cruz
June 03, 2020
Edgar Cruz killed the game when it comes to what to expect from a car salesman. No games. No hesitation. He did whatever it took to get me and my fiancé not only a beautiful truck but a dependable one expect from a car salesman. No games. No hesitation. He did whatever it took to get me and my fiancé not only a beautiful truck but a dependable one we could afford. I highly recommend working with him. More
by aaronlecompte17
Employees Worked With
Edgar Cruz
June 03, 2020
Edgar Cruz was so helpful this past week. We kept striking out on these trucks we thought we wanted and couldn’t get financed on, he ensured he didn’t stop til we found an even better truck than we i striking out on these trucks we thought we wanted and couldn’t get financed on, he ensured he didn’t stop til we found an even better truck than we initially wanted and got the job done. I appreciate his helpfulness and persistence as this was about a three day process and he never gave up on us. Thank you for our new truck! More
by hannah_martin2408
Employees Worked With
Edgar cruz
May 30, 2020
Service was the best ever. Edgar is a wonderful salesman. I am 100% satisfied with the help and service I recieved. He was kind and understanding and so helpful. I will return just because of Edgar. I am 100% satisfied with the help and service I recieved. He was kind and understanding and so helpful. I will return just because of Edgar. More
by Curtis.levise
Employees Worked With
Edgar Cruz
