Group 1 Ford of South Austin

We received prompt courteous service from Edgar. He and Ike were able to work with us to meet out pricing. We are very satisfied with the deal and expediency of the paperwork. Ike were able to work with us to meet out pricing. We are very satisfied with the deal and expediency of the paperwork. More

Brett and edgar provided good service. Came in for a truck and left out after all the financial processes were finished! good job brett and edgar truck and left out after all the financial processes were finished! good job brett and edgar More

Excellent and efficient service! I was able to get an awesome deal on a car that I didn’t think I’d be able to afford. I came in with a loan approval from my bank, but the finance officer was able to ge awesome deal on a car that I didn’t think I’d be able to afford. I came in with a loan approval from my bank, but the finance officer was able to get me a better rate! Definitely recommend. More

Worked with Edgar on buying a new 2019 Ranger. I got good value on my trade in, and overall feel like I got a really good deal on the truck, despite the fact that there were some additional options not liste value on my trade in, and overall feel like I got a really good deal on the truck, despite the fact that there were some additional options not listed on the website. Overall, I'm very satisfied with everything, and Edgar was easy to work with on available options. More

Always feel like I'm treated with respectfully and fairly. This was the forth vehicle I've purchased here. One two three four five six fairly. This was the forth vehicle I've purchased here. One two three four five six More

Out of State Buying Experience Worked with Edgar. Communication can be challenging when one is purchasing vehicle site unseen. Edgar was timely and prompt in his communication wor Worked with Edgar. Communication can be challenging when one is purchasing vehicle site unseen. Edgar was timely and prompt in his communication working through the details of the deal and transportation arrangements. Would recommend you work with salesperson (Edgar) that knows the process and can help guide you. There are commonly a few "bumps" in the road with the high level of coordination needed for such a purchase, but Edgar stayed with it and was there to support/help throughout entire process. More

Started Out With a Good Experience, Went Downhill Fast I was excited to work with Maxwell Ford at first. However, once I bought my car it was nothing but problems. I bought a brand new 2019 Ford Edge and t I was excited to work with Maxwell Ford at first. However, once I bought my car it was nothing but problems. I bought a brand new 2019 Ford Edge and there were two big issues: 1. The tint on the drivers window was already bubbling (looked like it had little pieces of dirt under it) so they did fix that as agreed at purchase.. however, after it was fixed it was still there.. I asked the salesperson Josh, to get it fixed again, he said he would ask it they could and never got back with me. I texted a few times, and even went up there and asked about it. He said, "let me find out".. I heard nothing... it has now been 6 months and the issue has not been fixed and needs to be ASAP 2. There is a foggy spot between the glass panes on the passenger side windshield.. they are refusing to fix it as "they do not handle glass issues" Then there is the issue with Service: I have created an appointment to get my oil changed with vale service, however every time I do they either say it will take several hours or cannot pick the care up via the valet service because they got slammed. When I asked about it I was told that an appointment doesn't actually guarantee a time or that your car will be worked on at that time. It is just a "reminder" or a time to actually have the car at the agency.. even though they never actually picked it up. I am severely disappointed with this dealership. Once you buy the car it is like you no longer exist. More

Bought a Ranger XLT from Maxwell Ford Austin TexasEdgar Bought a Ranger XLT from Maxwell Ford Austin Texas Edgar did a great job for us in the process of purchasing our new vehicle. Highly recommend Bought a Ranger XLT from Maxwell Ford Austin Texas Edgar did a great job for us in the process of purchasing our new vehicle. Highly recommend More

Purchase of 2020 Ford Explorer ST Excellent service, product knowledge and extreme professionalism. These attributes made the purchasing experience enjoyable. The friendly interaction Excellent service, product knowledge and extreme professionalism. These attributes made the purchasing experience enjoyable. The friendly interaction and patience added to my purchase of my new 2020 Ford Explorer ST More

Quality service. When I initially came in to look a car they took me an hour early than what we had scheduled. Everyone works at a quick pace and got everything done in a timely manner. they took me an hour early than what we had scheduled. Everyone works at a quick pace and got everything done in a timely manner. More