
Group 1 Ford of South Austin
Austin, TX
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Went in with a tight budget met with Edgar Cruz he was patient and proffesional couldnt be happier with the purchase. Come see him and the people at Maxwell Ford patient and proffesional couldnt be happier with the purchase. Come see him and the people at Maxwell Ford More
Edgar Cruz did an amazing job helping my into my new truck. Very knowledgeable about each and every vehicle we test drove. Great job!!! I look forward to more deal down the road!! truck. Very knowledgeable about each and every vehicle we test drove. Great job!!! I look forward to more deal down the road!! More
Dishonest with us We recently moved to Austin. We took our car to Maxwell for steering recall work. We were told it needed $1500 in additional work on the steering arms We recently moved to Austin. We took our car to Maxwell for steering recall work. We were told it needed $1500 in additional work on the steering arms and they could not do the recall without also doing the additional work. We called our old dealership in our previous state and asked if that was true. Would the steering arms have to be replaced in order to do the recall? Our old dealership told us that the recall could be done even if we chose not to have additional work done. We took the car to a different dealership in Austin. They did the recall work, inspected the steering arms, and said they did not see any additional problems with the car. I will not go back to Maxwell in the future. More
No Hassel Internet deal. Fast, Direct and Professional I saw an internet Ad for a used 2018 F150 King Ranch 4x4. I called and spoke to Oscar. Asked him if he could try and get me a little better price. He I saw an internet Ad for a used 2018 F150 King Ranch 4x4. I called and spoke to Oscar. Asked him if he could try and get me a little better price. He called me back promptly. He couldn't get the price to where I wanted but it was close enough to do the deal. When I went to the dealer. I test drove it and was out the door is really no time. Oscar Sifuentes did a professional job and I would gladly do business with him and this dealership again. More
Smooth Easy transaction. Edgar Cruz will help you out any way he can. Polite and courteous service and only took a couple of hours to total completion. Thank you way he can. Polite and courteous service and only took a couple of hours to total completion. Thank you More
Fast and courteous, very professional and willing to help me with all my questions, I would recommend this company and my salesman to everyone I know! Edgar Cruz me with all my questions, I would recommend this company and my salesman to everyone I know! Edgar Cruz More
I bought a new Ford F150 today from Oscar Sifuentes at Maxwell Ford, and the entire experience was handled in a professional, friendly, and thorough manner. Danny from their Finance team was great, and I Maxwell Ford, and the entire experience was handled in a professional, friendly, and thorough manner. Danny from their Finance team was great, and I was driving out after my trade and new purchase in just under 4 hrs. More
We ended up with the exact car we wanted which we were happy about. There were some mind games and a lot of waiting around but thankfully the dealership called us back with a better deal happy about. There were some mind games and a lot of waiting around but thankfully the dealership called us back with a better deal More
I was sold a vehicle that had a “30 point inspection” Guaranteed by the salesman Edgar and brought it home and the horn didn’t work. Took it to my local ford dealership and the horn is completely missing Guaranteed by the salesman Edgar and brought it home and the horn didn’t work. Took it to my local ford dealership and the horn is completely missing out of the vehicle and it’s not covered under warranty. It was also $140 just for them to diagnose it. A seat in the back row was ripped which is also not covered under warranty that this salesman did not seem to mention when we bought the vehicle as well. I have contacted them and have yet to hear back. I will be contacting the Better Business Bureau to let them know that this dealership sold me an illegal vehicle that wouldn’t pass inspection. More
Outstanding customer service! Edgar was very polite and provided me the best deal. I traveled 3hrs to this great dealership. I will recommend to the world! Manager Ike was exceptional! provided me the best deal. I traveled 3hrs to this great dealership. I will recommend to the world! Manager Ike was exceptional! More