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Group 1 Ford of South Austin

Austin, TX

4.7
2,291 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,291 reviews

April 11, 2020

Went in with a tight budget met with Edgar Cruz he was patient and proffesional couldnt be happier with the purchase. Come see him and the people at Maxwell Ford More

by nabiggs
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Apr 14, 2020 -

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

April 11, 2020

Edgar Cruz did an amazing job helping my into my new truck. Very knowledgeable about each and every vehicle we test drove. Great job!!! I look forward to more deal down the road!! More

by ndawson
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Apr 14, 2020 -

Group 1 Ford of South Austin responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

April 08, 2020

Dishonest with us We recently moved to Austin. We took our car to Maxwell for steering recall work. We were told it needed $1500 in additional work on the steering arms More

by Caro G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Prefer not to name the service person
Apr 09, 2020 -

Group 1 Ford of South Austin responded

Hi Caroline, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to fix this and to earn your business, please contact me at jmay@maxwellford.com. I look forward to speaking with you. Jim May Service Director

March 28, 2020

No Hassel Internet deal. Fast, Direct and Professional I saw an internet Ad for a used 2018 F150 King Ranch 4x4. I called and spoke to Oscar. Asked him if he could try and get me a little better price. He More

by billy k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sifuentes Chavez, Danny (finance)
Mar 31, 2020 -

Group 1 Ford of South Austin responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant experience!

March 28, 2020

Smooth Easy transaction. Edgar Cruz will help you out any way he can. Polite and courteous service and only took a couple of hours to total completion. Thank you More

by Info
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Mar 31, 2020 -

Group 1 Ford of South Austin responded

Thank you for being our customer, we appreciate your kind words!

March 26, 2020

Fast and courteous, very professional and willing to help me with all my questions, I would recommend this company and my salesman to everyone I know! Edgar Cruz More

by jeffsmyth71
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Mar 27, 2020 -

Group 1 Ford of South Austin responded

Hi Jeff, Thank you! We are glad that Edgar was able to help answer all your questions. We're thrilled you had a great experience! Please let us know if we can do anything else to help!

March 22, 2020

I bought a new Ford F150 today from Oscar Sifuentes at Maxwell Ford, and the entire experience was handled in a professional, friendly, and thorough manner. Danny from their Finance team was great, and I More

by brettgerhardt15
Recommend Dealer
Yes
Employees Worked With
Oscar Sifuentes, Danny (finance)
Mar 24, 2020 -

Group 1 Ford of South Austin responded

Congratulations, we hope you loved your new vehicle for years to come.

March 21, 2020

We ended up with the exact car we wanted which we were happy about. There were some mind games and a lot of waiting around but thankfully the dealership called us back with a better deal More

by Bob T
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Mar 24, 2020 -

Group 1 Ford of South Austin responded

Congratulations, we hope you loved your new vehicle for years to come.

March 19, 2020

I was sold a vehicle that had a “30 point inspection” Guaranteed by the salesman Edgar and brought it home and the horn didn’t work. Took it to my local ford dealership and the horn is completely missing More

by MaKayla_Moeller
Recommend Dealer
No
Employees Worked With
Edgar
Mar 27, 2020 -

Group 1 Ford of South Austin responded

Hello MaKayla, Thank you for bringing this to my attention. I apologize for what you have experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at jhaines@maxwellford.com. I look forward to speaking with you. Ike Haines General Sales Manager

March 18, 2020

Outstanding customer service! Edgar was very polite and provided me the best deal. I traveled 3hrs to this great dealership. I will recommend to the world! Manager Ike was exceptional! More

by Favor of God
Recommend Dealer
Yes
Employees Worked With
Edgar
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