Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Group 1 Ford of South Austin

Austin, TX

Overview
Reviews
Vehicles
4.8
2,512 Reviews
Call Dealership (512) 916-2696
View Awards

5000 IH-35 S

Austin, TX

78745

Directions

By Type

Showing 2,512 reviews

February 26, 2026

Staff was very cordial and professional. My truck was in and out in less than 2 hours. Nice job. More

by alangee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Report | Print
Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2026

It was easy to schedule an appointment and the work was performed well. Good customer service. More

by Dale.klein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sommerville and Nicola Romano
Report | Print
Mar 01, 2026 -

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2026

Always helpful and very professional. Will continue to return for sure. Good work and fair price More

by Williehestel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Feb 28, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2026

Thorough inspection with video sent to you phone. Staff is friendly and informative. Wainting room is comfortable. More

by jimmyb1883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Feb 28, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2026

My experience was great! My advisor was Shawndrel M and she was very attentive. Quick and thorough.. went over everything I needed for my vehicle. More

by jburciaga15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Report | Print
Feb 27, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 24, 2026

Maxwell has been very consistent in addressing the maintenance needs for my 2020 F-150. More

by Dun1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmoond
Report | Print
Feb 27, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 24, 2026

Maxwell Ford staffs great people! Lafayette in service always takes great care of us and our new mustang. He has a great personality and works well with others. We always look forward More

by sj_hinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lafayette
Report | Print
Feb 27, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with Lafayette! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2026

Salesman Kenny was excellent and the finance department got us the deal we were looking for More

by nabors_richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Gonzales, Greg Kimball
Report | Print
Feb 27, 2026 -

Group 1 Ford of South Austin responded

Hello, we're happy to hear you had such a positive experience with Kenny! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2026

I was able to get the numbers right for the vehicle I wanted. Its an excellent deal. More

by onesyeatman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devine Gonzales = 5, Greg Kimball
Report | Print
Feb 27, 2026 -

Group 1 Ford of South Austin responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 20, 2026

Service center visit was smooth and professional. John was helpful, patient and respectful. Will return! More

by ninaperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans
Report | Print
Feb 21, 2026 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

1
2
3
...
252