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Group 1 Ford of South Austin

Austin, TX

4.7
2,288 Reviews

5000 IH-35 S

Austin, TX

78745

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Showing 2,288 reviews

September 20, 2025

Very cool people, was in and out fast. Would recommend to anybody that owns a ford and is looking for quality service. More

by gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot employee name., Greg Kimball
Sep 21, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2025

Jackie Wiora is an absolutely outstanding service advisor. She’s friendly and supportive and very solutions oriented. She listens very well and has amazing depth of experience in terms of the history More

by Conrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora , Greg Kimball
Sep 21, 2025 -

Group 1 Ford of South Austin responded

Conrad, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2025

Good people at this dealership. Dealing with car dealerships is always something I dread. However, my experience with Maxwell Ford was different. From start to finish they were com More

by kodiekissel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Neumann, Jimmy Turner, and Jose Ochoa, Greg Kimball
Sep 20, 2025 -

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maxwell Ford! Thanks again for the recommendation, and have an amazing day!

September 18, 2025

Honest straight forward advice from Lynn. She was very knowledgeable about my truck and what it actually needed More

by Johnwilczek3
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn
Sep 18, 2025 -

Group 1 Ford of South Austin responded

Hello, we're happy you found Lynn to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

Great customer service. Jackie Wiora is simply the BEST. Jackie always goes above and beyond for pure customer satisfaction. More

by albertarzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Greg Kimball
Sep 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we're happy you found Jackie to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out to us if there's anything more we can do!

September 17, 2025

I have found that Maxwell Ford is very informative the service person. Dillion was very helpful and answered all my questions.. More

by Bmachado5220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Sep 20, 2025 -

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2025

I didn’t feel the management appreciated my time as a customer who went out of his way to consider them as a “partner” in business or my time, for which I spent with them. Although, Joe Petrash was one o More

by rasoslow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Petrash, Greg Kimball
Sep 23, 2025 -

Group 1 Ford of South Austin responded

Rasoslow, I could not find your customer information based on the username provided to see the exact occurrence you were referring too. However we try to make buying a vehicle here as easy as possible. We train our staff to be friendly and try to help get our vehicles in customers’ budget as much as possible. If we can be of help in the future please let us know. Thank you. Steve Cargo, Used Car Director Maxwell Ford | scargo@maxwellford.com | 512 443 5000

September 16, 2025

Service advisor Megan Christensen is the best. She always takes good care of me. Nice facilities as well More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Christensen
Sep 20, 2025 -

Group 1 Ford of South Austin responded

Hi Bill, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Service was great and completed same day. The customer service was awesome. Thank you “Z” my truck is running smooth. More

by Pierce Sanchez
Recommend Dealer
Yes
Employees Worked With
Greg Kimball
Sep 16, 2025 -

Group 1 Ford of South Austin responded

Hi Pierce, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

September 15, 2025

Great personalized service. Knowledgable technicians as well. The service waiting area is nice and clean. More

by guyhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Wiora, Greg Kimball
Sep 16, 2025 -

Group 1 Ford of South Austin responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!